MAKE - Payments Manager

Remote - UK7h ago

Remote Senior EMEA Banking Cryptocurrency Account Manager Swift Reporting Rails SQL Stakeholder Management

Requirements

• 5+ years of experience in payments operations, banking or payment processing, ideally within fintech or a payment service provider. • Strong understanding of payment systems, including SWIFT, SEPA, ACH and international payment rails. • Experience working with banking partners, payment processors and payment service providers. • Solid knowledge of payment lifecycles, clearing, settlement, reconciliation and payment investigations. • Strong analytical, problem-solving and stakeholder management skills. • A hands-on, proactive mindset with the ability to take ownership in a fast-paced environment. • Experience with cross-border payments, multicurrency accounts and payment orchestration. • Knowledge of API-based payment integrations, payment routing and automation. • Familiarity with crypto payments, stablecoins or fiat-to-crypto settlement. • Experience with SQL, payment analytics or reporting tools.

Responsibilities

• Own and manage daily payment operations across multiple currencies, payment methods and banking partners. • Monitor payment flows, investigate failed or delayed transactions and resolve operational issues. • Manage relationships with banks, payment service providers and payment processors, ensuring strong operational performance. • Drive improvements in payment success rates, processing times, transaction costs and operational efficiency. • Collaborate with Product and Engineering to launch new payment methods, integrations and payment corridors. • Identify opportunities to automate processes, improve payment routing and reduce operational risks. • Work closely with Treasury, Reconciliation, Risk and Compliance to resolve payment and settlement issues. • Monitor payment KPIs, manage incidents and continuously improve operational processes and controls.

Benefits

• Competitive Salary: Attractive compensation and relocation package commensurate with experience and skills for those who are open to relocating to The Valley, Anguilla. • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company. • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. • Collaborative and Supportive Team: Working with team members that understands the importance of the work you’ll be doing.