Ripple - Open Role — Professional Services Consultant (TMS Implementation)
Requirements
• Bachelor’s degree in Business preferred, or equivalent experience • Enrolment in CFA, CTP or other professional program a plus • Proven experience in Treasury, Relationship Banking, or Fintech • Proven track record in Project management and Treasury system implementations – either on behalf of clients or as a business user • Thorough understanding of the market environment for financial instruments, cash and payments and the systems that support such activities • Adept with financial markets mathematics • A good team player with ability to act on own initiative • Strong interpersonal skills and comfortable dealing with senior managers in client based environments • Ability to quickly identify, analyze, and resolve problems / issues • Able to multi-task, re-prioritize, and adapt to rapidly changing needs and fast paced environments • Strong written and verbal communication skills • Excellent listening, presentation, and consultative skills. • Proven organizational, leadership, and interpersonal skills and proven success working directly with clients. • Excellent verbal and written communication skills – ability to interface and influence at multiple organizational levels
Responsibilities
• Participate in discovery sessions with clients on their technical requirements and business processes relating to the management of their financial instrument’s portfolio, including debt instruments, derivatives, and investments along with any Cash Management, Payments, Accounting and Reconciliation requirements they may have. • Gather and understand the full requirements and document the scope of implementation • Articulate configuration rationale and functional strategy as it directly relates to accomplishing goals and outcomes in line with the client requirements • Train both clients and internal parties on the modules and on market best practice • Participate in building and implementation of the solution • Help support & troubleshoot delivered work throughout implementation • Ensure implementation proceeds on-specification and budget • Ensure client expectations are met / exceeded in terms of product set up and services delivered • Tier 2 support for any escalated client issues related to financial instruments • Provide up-selling opportunities and funnel to appropriate channels
Benefits
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support • Employee giving match • Mobile phone stipend • Take Care of Yourself • R&R days so you can rest and recharge • Generous wellness reimbursement and weekly onsite & virtual programming • Generous vacation policy - work with your manager to take time off when you need it • Industry-leading parental leave policies. Family planning benefits. • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events • Benefits listed above are for full-time employees.
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