Agoda - Senior Account Manager, Japan Financial Institution Partnerships (Tokyo-based)
Requirements
• 7+ years of experience in strategic partnerships, business development, account management, consulting, or a related commercial role • Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment • Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred • Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus • Proven track record of leading cross-functional initiatives from concept through execution • Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively • Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions • Strong project management capabilities with high attention to detail and ability to manage multiple priorities simultaneously • Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders • Self-starter with a bias for action and ability to operate independently in an ambiguous environment • Comfortable working hands-on while also thinking strategically • Technical / Functional • Strong Excel and PowerPoint skills; experience with SQL, Tableau, or data visualization tools is a plus • Ability to develop business cases, commercial models, and performance reporting frameworks • Familiarity with campaign execution, co-marketing partnerships, loyalty mechanics, or payment-related partnership models is beneficial • Language • Fluency in English and Japanese is required • #Bangkok #Thailand #Beijing #China #Shanghai #China #Guangzhou #China #Shenzhen #China #Chengdu #China #Chongqing #China #Wuhan #China #Nanjing #China #Hangzhou #China #Suzhou #China #Xiamen #China #Qingdao #China #Taipei #Taiwan #Taichung #Taiwan #Kaohsiung #Taiwan #Singapore #KualaLumpur #Malaysia #Penang #Malaysia #HongKong #Macau #MandarinSpeaking #Mandarin #ChineseMarket #GreaterChina #Tokyo #Japan #Yokohama #Japan #Osaka #Japan #Nagoya #Japan #Sapporo #Japan #Fukuoka #Japan #Kawasaki #Japan #Kobe #Japan #Kyoto #Japan #Saitama #Japan • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Responsibilities
• Partnership Strategy & Business Development • Define and drive Agoda’s FI partnership strategy for Japan, aligned with market priorities and business growth objectives • Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players • Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in • Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners • Account Management & Growth • Own and grow a portfolio of key FI partners in Japan, ensuring strong relationship management and long-term strategic alignment • Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability • Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements • Ensure timely execution of campaigns, product integrations, and partner initiatives • Cross-Functional Leadership • Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives • Translate partner needs into clear internal requirements and drive execution across multiple teams • Influence decision-making through strong communication, stakeholder management, and data-backed recommendations • Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience • Analytics & Optimization • Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights • Use data to identify trends, optimize investment decisions, and improve partnership ROI • Build business cases for new initiatives and present recommendations to senior stakeholders • Track key success metrics and maintain clear visibility on pipeline, performance, and impact
Benefits
• This role is critical to Agoda’s growth in Japan. Financial institution partnerships are a highly strategic channel that can unlock scalable customer demand, deepen brand presence, and create differentiated value for travelers and partners alike. • As Senior Manager, Strategic Partnerships, you will play a central role in shaping Agoda’s FI ecosystem in Japan and delivering high-impact partnerships that drive sustainable business growth.
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