Tekmetric - Expansion Sales Development Manager

US Remote - Hybrid1w ago

In Office Mid NA Payments Software SDR Business Development Manager Reporting Salesforce Outreach Coaching B2B Team Management Product Marketing Move

Requirements

• 2+ years managing outbound SDR or BDR teams in a B2B SaaS environment. You’ve owned a number, hit it, and know what great looks like because you’ve done it — and proven you can replicate it through others. • 2+ years managing outbound SDR or BDR teams • A coaching-first, question-based management philosophy. You develop reps by asking, not telling. You give direct, actionable feedback, follow up, and measure whether it landed. • A coaching-first, question-based management philosophy. • Strong data fluency and funnel analysis skills. You’re comfortable in a spreadsheet, fluent in CRM reporting, and confident building the metrics frameworks that help you lead with facts. You can read a funnel, identify the leak, and build a plan around it. Salesforce and Outreach proficiency required. • Strong data fluency and funnel analysis skills. • Salesforce and Outreach proficiency required. • Deep outbound expertise. You know how to build sequences, pressure-test messaging, and develop playbooks that hold up in the field. • Deep outbound expertise. • Experience managing multiple product motions or segments simultaneously. You can context-switch across distinct buyer types and product lines without losing accountability on either side. • Experience managing multiple product motions or segments simultaneously. • High comfort with ambiguity. The Payments motion is early-stage and you’ll be helping define what good looks like. You’re energized, not paralyzed, by a fast-changing environment. • High comfort with ambiguity. • Remote management experience, with the ability to build connection, culture, and accountability across distributed teams. • Strong cross-functional instincts. You know how to build trust with marketing, ops, and AE leadership — and how to advocate for your team without creating friction. • Strong cross-functional instincts. • A bias toward ownership. You don’t wait to be told what’s broken. You see it, you own it, you fix it — and you document what you learned. • A bias toward ownership. • What sets you apart: • You’ve built a coaching cadence from scratch, not just inherited one. • You know the difference between an activity problem and a conversion problem. • You’ve managed reps selling into SMB or independent business owners — the shop owner buyer is real and distinct. • You’ve worked inside a high-growth SaaS company where the playbook is still being written.

Responsibilities

• Own pipeline and quota across multiple product motions. Take full accountability for CQO and closed-won pipeline targets for TMS (4 reps) and Payments (3 reps) — activity, conversion, and quota attainment are yours to drive. • Own pipeline and quota across multiple product motions. • Be the coach your team talks about years from now. Build a coaching culture grounded in individualized development plans, weekly 1:1s, structured call reviews, and consistent feedback loops. Move your SDRs beyond scripts and toward genuine discovery, objection fluency, and consultative outreach. • Be the coach your team talks about years from now. • Set and hold daily activity standards. Maintain clear expectations and use data to identify gaps early, coach to conversion, and distinguish activity problems from conversion problems. • Set and hold daily activity standards. • Build the Payments motion from the ground up. The Payments SDR team is three months old. You’ll help define what “good” looks like, prove the model, and create the playbook before we scale it. • Build the Payments motion from the ground up. • Hire exceptionally well and ramp fast. Own the full talent lifecycle — hiring and onboarding SDRs who are coachable, competitive, and aligned with our values. Build onboarding infrastructure that gets reps to quota faster with every iteration. • Hire exceptionally well and ramp fast. • Maintain Salesforce hygiene and GTM reporting accuracy. Ensure clean, reliable data across both tracks so leadership always has a clear view of pipeline health and rep performance. • Maintain Salesforce hygiene and GTM reporting accuracy. • Coordinate cross-functionally across product lines. Align with Inbound, AEs, Product, and Marketing on TMS and Payments motions — ensure leads are properly routed, messaging stays sharp, and SDR handoffs to AEs are high quality. • Coordinate cross-functionally across product lines. • Experiment like a scientist, document like an operator. In a hypergrowth environment, playbooks go stale fast. Continuously test new sequences, messaging angles, and outreach approaches — then turn what works into structured, repeatable training that scales across the team. • Experiment like a scientist, document like an operator. • Contribute to the broader revenue leadership conversation. Share what you’re learning — what’s working, what’s breaking, what the data is telling you — so we grow smarter as an organization, not just faster. • Contribute to the broader revenue leadership conversation.

Benefits

• Health & Wellness That Have You Covered: • Enjoy the flexibility of remote work • Competitive base salaries that reflect your value. • Generous Paid Time Off, because we know you do your best work when you're well-rested. • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. • Investing in Your Future (and Present): • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. • Keep growing with support for continuing education - we’re invested in your development. • Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!