contentsquare - Director of brand & creative
Requirements
• 10+ years across design, brand, creative, or Studio leadership, including 5+ years leading teams in SaaS or technology. • Experience managing managers/team leads and operating in complex, global organizations. • Exceptional portfolio with a high creative bar across brand, digital, campaigns, and product storytelling. • Strong ability to turn complex technology and AI into simple, compelling creative narratives. • Deep understanding of SaaS/tech; AI or AI-native experience is a strong plus. • Proven experience evolving brand/design systems and scaling quality through templates and self-service. • Hands-on experience transforming creative teams with AI across workflows, automation, production, and enablement. • Strong command of Creative Operations, resourcing, agencies, and end-to-end Studio workflows. • Strong benchmarking instincts and a clear point of view on differentiation and creative excellence. • Excellent executive communication and cross-functional partnership skills.
Responsibilities
• Have exceptional creative taste and a strong point of view on what our brand could become. • Understand the product deeply enough to find the creative idea within it, rather than waiting for a brief to define it. • Turn complex technology, data, and AI into simple, human, and memorable creative experiences. • Know what the best brands are doing, both in our category and far beyond it, and are more interested in what nobody has done yet. • Move confidently between setting creative vision, challenging the details, shaping product storytelling, and leading a high-performing team. • See AI as a way to take more creative risks, not fewer. Let it handle the volume so your team can focus on the work only people can do. • Build simple systems that keep creative teams fast, collaborative, and effective, while knowing which work deserves something entirely original. • Challenge work that's merely good enough, inspiring teams and agency partners to push for exceptional. • Balance bold creative ambition with a strong understanding of customer impact and business outcomes. • ## What Success Looks Like • Within your first year, we would expect to see: • A visibly higher and more consistent creative bar across the company. • A distinctive creative language for our platform, products, and AI capabilities that makes complex technology easier to understand and more exciting to experience. • A Studio that is deeply connected to Product and Product Marketing and engaged earlier in the storytelling process. • Strong differentiation from competitors across our visual identity, campaigns, product launches, and customer-facing experiences. • A strong, scalable brand and design system. • A clear Studio operating model with stronger prioritization, ownership, and delivery. • Meaningful adoption of AI across creative workflows, resulting in faster execution, better output, and expanded team capacity. • More teams able to self-serve effectively through high-quality templates, systems, and guidelines. • Strong leadership across the Studio, with team leads operating with greater autonomy and accountability. • Better balance between internal resources, agencies, automation, and self-service. • A Studio viewed by the business not as a production function, but as a strategic partner in how we bring our product and technology to the world.
Benefits
• We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs. • Here are a few we want to highlight: • Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year • Work flexibility: hybrid and remote work policies • Generous paid time-off policy (every location is different) • Lifestyle allowance • A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work • Every full-time employee receives stock options, allowing them to share in the company’s success • We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts • And more benefits tailored to each country
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