Proof - Strategic Enterprise Account Manager
Requirements
• This individual will play a critical role in deepening customer relationships, identifying expansion opportunities, and ensuring successful outcomes in partnership with Customer Success, Product, and Executive Leadership teams. Experience working with customers in real estate, financial services, insurance, or mortgage/title industries is highly preferred. • As our Strategic Enterprise Account Manager, you will: • Manage and grow a portfolio of strategic enterprise accounts • Own the post-sale customer relationship, becoming a trusted advisor to key stakeholders and decision-makers • Develop and execute strategic account plans tailored to each customer, focusing on long-term partnership and revenue growth • Identify and close upsell, cross-sell, and renewal opportunities in collaboration with Customer Success and other internal teams • Act as the internal voice of the customer, advocating for customer needs and collaborating with Product, Engineering, and Support • Navigate complex organizations and build multi-threaded relationships, including at the executive level • Partner with Legal to lead renewals and contract negotiations • Maintain accurate forecasts and reporting in Salesforce and other GTM systems • Communicate effectively across channels (Slack, Google Suite, Email) and contribute to a collaborative team culture • 10+ years of enterprise account management or strategic customer success experience • A strong track record of growing large strategic accounts and demonstrated success expanding multi-million-dollar relationships • Industry experience in real estate (title/lender), financial services, or insurance highly preferred • Excellent organizational and time management skills, with the ability to prioritize and manage multiple accounts and deadlines • Strong executive presence • Proven attention to detail and ability to analyze data to drive decisions and account strategy • Demonstrable track record closing $1M/year SaaS contracts with Fortune 1000 accounts. • The desire for feedback and coaching. • Existing relationships within key accounts. • Tremendous business acumen and judgment. • Strong analytical skills with an attention to detail. • Executive presence. • Technical proficiency with modern enterprise software productivity tools. • Comfort with ambiguity and a problem-solving orientation • A collaborative, problem solving mindset with the ability to thrive in a fast-paced, startup environment
Benefits
• Life insurance, long and short-term disability coverage • 401k Plan with a 4% match, beginning on your hire date • Unlimited Sick and Vacation time • 14 paid company holidays • 12 weeks of paid parental leave • 4 week sabbatical after 5 years of continuous full time employment • Health Reimbursement Arrangements for fertility and gender affirmation • Lunch on Proof through Grubhub credit • Monthly work from home stipend • Professional development credit • Monthly reimbursement for Wellness • $250,000 - $350,000 a year • This job will be posted and accepting applications through July 31, 2026.
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