hiya - Sales Development Representative - London

• Build and manage lead development pipeline in an Inbound and Outbound motion • Deliver outbound phone 50+ calls, emails, LinkedIn messages and other touch points per day to customers and potential customers at a high volume • Achieve or exceed goal for qualified leads to Sales on a monthly basis • Qualify all sales leads based upon lead qualification criteria definitions • Research and identify high-potential target accounts using tools such as LinkedIn Sales Navigator, Cognism, etc. • Leverage ICP insights to tailor outreach and messaging, increasing engagement and response rates from target UK prospects • Develop superior customer service relationships with prospects • Provide weekly activity reports to management • Proactively learn Hiya product, competitive products, and market knowledge via website, on-line webinars, and other marketing information • Update lead status and all prospect interactions in CRM application daily • Continuous learning through mock calls, formal training, and regular coaching and feedback • Qualities that will make you successful: • Goal orientated: You thrive in environments where performance is measured and targets are clear. In an SDR role, you stay focused on hitting daily outreach numbers, booking qualified meetings, and consistently improving conversion rates. You're motivated by challenges and break larger goals into achievable milestones to stay on track. You take ownership of your pipeline and use data to adjust your approach for maximum impact. • The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others' opinions and committing to decisions. • You will have a fast start if you have experience: • Fluent English (minimum requirement) • Additional languages are a bonus but not required • Sales and/or lead qualification experience (with an emphasis on outbound prospecting), ideally selling into the UK market • Experience with lead qualification at all levels within organizations — managers, directors, VPs, executives • You know what to say and, more importantly, how to say it • Comfortable with making phone calls and objection handling • Ability to work in a high energy, fast-paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work • Proficient with standard corporate productivity tools • Experience using Hubspot or Marketo, Salesforce, Outreach, LinkedIn Sales Navigator and other 3rd party integration tools • Energised working at a fast-paced company where the feedback and cycle is measured in hours rather than weeks with lots of change • "Get it done" attitude and team spirit while building a career-defining opportunity in a proven, results-oriented team • The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. • When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. The annual salary range for this position is between £35,000 and £45,000 GBP + commission. • Start Date: Immediately • Status: Full-time • Type: Hybrid (3x week from office; Tues Wed Thurs) • Location: London (W1F 8WE)