multiverse - Internal Communications Manager

• Own the canonical story Multiverse tells itself: maintain a living messaging framework that captures who we are, what we do, and why it matters, keeping it current as the business evolves • Produce internal briefing materials ahead of major external moments like regulatory decisions, product launches, policy developments, so leadership is never scrambling and every Multiverser finds out what the need to know, first. • Own the internal FAQ and "what to say if asked" resources that equip every colleague to be an informed and confident ambassador for the business • Take editorial ownership of All Hands: theme, narrative arc, content commissioning, and speaker preparation, ensuring it consistently moves the needle on alignment and energy • Support our Exec team with internal-facing communications - town halls, written updates, video messages - ensuring tone and content are consistent with our external narrative • Build a rhythm of regular leadership communication that doesn't only happen at All Hands, so colleagues feel informed week-to-week, not just quarter-to-quarter • Own the content programme that tells the employee story: learner outcomes, team culture, career progression, mission moments, taking guidance and inspiration from the EVP and aligning with priority recruitment marketing campaigns where required • Partner with the People team on key cultural moments so messaging is coherent and consistently on-brand • Work hand-in-hand with Data & Insights and the wider Comms team to translate internal performance data into narratives that colleagues can understand, use, and repeat • Build a simple framework for measuring whether internal comms is working — do people feel informed, do they understand the strategy, can they articulate the narrative — and report quarterly to the Director of Communications on channel health and narrative consistency