Matillion - Sales Development Representative
Requirements
• Proven experience in a Sales Development role within a SaaS environment, with a track record of prospecting into enterprise accounts at VP level and above - you know how to open doors and keep them open • Experience managing customer relationships commercially; renewals, upsells or account management - you understand the value of a retained customer as much as a new logo • Familiarity with data, analytics, cloud or data integration technology (Snowflake, Databricks, AWS, Azure or GCP a bonus) or a genuine hunger to develop this expertise fast • A bias for action paired with confidence without arrogance - you move without waiting for perfect conditions and you back yourself in front of senior stakeholders without being overbearing • Resilience and commercial curiosity in equal measure - outbound is hard, you do it anyway, and you're more interested in understanding a customer's data problems than just pitching a product
Responsibilities
• Prospecting and building pipeline into enterprise accounts across ANZ, engaging VP-level and above stakeholders with sharp, targeted outreach that opens doors and starts real conversations • Managing a portfolio of 30 - 50 existing customers; owning renewals, identifying upsell opportunities and driving deeper product adoption to maximise retention and expansion revenue • Partnering with Enterprise Account Executives to qualify and progress opportunities - acting as the bridge between outbound prospecting and enterprise deal execution • Running customer QBRs and managing commercial escalations - building trusted relationships with your accounts and ensuring customers are getting genuine value from Matillion • Keeping Salesforce clean and current; tracking pipeline, activity and customer health with the rigour that good commercial execution demands
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