ControlUp - Senior Director, Ecosystem & ISV Integration Strategy

USA1mo ago

In Office Director NA Software CTO Executive Director VP of Business Operations Team Management Product Marketing Resource Allocation Business Development Financial Modeling

Requirements

• What You’ll Own: • Ecosystem & Integration Strategy • Define and own ControlUp’s ISV integration strategy across priority ecosystems • Identify and prioritize strategic ISV partners based on customer needs, market trends, and product synergies. • Establish a clear framework for evaluating build vs. partner vs. buy decisions related to integrations. • Develop and maintain multi-year ecosystem roadmaps aligned with ControlUp’s platform vision. • Drive key integration initiatives from concept through delivery in partnership with Product and Engineering leadership • Product & Roadmap Alignment • Partner closely with Product Management and Engineering to align integration strategy with ControlUp’s product roadmap. • Bring deep expertise in product development and strategy to influence architectural decisions, including API design, extensibility, and platform capabilities • Ensure integrations deliver meaningful customer outcomes and align with broader platform capabilities. • Advocate for ecosystem-driven features, APIs, and developer experience within core product development. • Business Case Development & Prioritization • Build robust, data-driven business cases to support integration investments, partner prioritization, and resource allocation. • Define success metrics and ROI frameworks for ISV integrations, including impact on adoption, retention, and expansion. • Guide executive decision-making with clear trade-offs, financial modeling, and strategic rationale. • Partner with Finance, Product, and GTM teams to ensure alignment between investment priorities and business outcomes. • Cross-Functional Leadership • Work across Product, Engineering, Sales, Business Development, and Marketing to operationalize integration priorities. • Serve as the central point of coordination for ISV-related initiatives within the Office of the CTO. • Enable go-to-market teams with clear positioning, messaging, and value propositions for key integrations. • Where applicable, mentor and scale a small but high-impact team over time • Strategic Partner Engagement • Build and maintain senior-level relationships with strategic ISV partners. • Collaborate on joint solutions, co-innovation opportunities, and technical alignment. • Drive partner engagement from early exploration through execution, including joint planning and delivery. • Represent ControlUp in partner-facing and industry forums. • Market & Thought Leadership • Stay ahead of trends in enterprise IT ecosystems, including ITSM, DEX, endpoint automation, and security platforms. • Provide thought leadership internally and externally on the role of integrations and ecosystems in driving customer value. • Influence ControlUp’s long-term platform and ecosystem vision. • Translate market insights into actionable integration and partnership strategies. • 15+ years of experience in enterprise software, with a strong focus on product strategy, product development, integrations, or platform ecosystems. • Deep technical background with strong understanding of modern software architectures, APIs, and integration frameworks. • Proven experience influencing product roadmaps and platform strategies, working closely with product management and engineering teams • Demonstrated ability to build compelling business cases, including financial modeling and ROI analysis, to drive prioritization and executive decision-making. • Experience working with or within ecosystems such as ITSM, endpoint management, observability, or security platforms. • Strong executive presence with the ability to engage both internal stakeholders and external partners. • Ability to operate at both strategic and tactical levels in a fast-paced environment.

Benefits

• Global : You’ll work with a diverse team spanning the US, EMEA, and Israel. We’re known for our vibrant social culture, and once a year, the entire global company comes together for a major offsite to reconnect in person. • Meaningful Impact: Make a real impact from day one, working with cutting-edge technology in a fast-paced, global environment. • Collaborative & Growth-Driven: Join a collaborative, empowering culture where learning and professional growth are encouraged. • True Flexibility: We offer a hybrid model. We care about the output of your expertise, not the hours you spend in a specific chair. • Ready to join? Apply now and help us shape the future of IT and employee experience. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.