temporal - Senior Director of Global Solutions Architecture
Requirements
• Experience with Temporal, Cadence, workflow engines, event-driven architectures, orchestration platforms, distributed systems, or production reliability tooling. • Experience in consumption-based, open-source, developer-led, or product-led go-to-market motions. • Experience building technical GTM teams in high-growth companies. • Experience with AI/ML infrastructure, agents, LLM orchestration, developer tooling, observability, or cloud-native platforms. • Track record creating technical content, conference talks, customer workshops, or field enablement programs that influenced pipeline and adoption.
Responsibilities
• Build and lead the global SA organization: Hire, coach, develop, and retain high-performing SAs and SA managers across segments and regions. Establish clear role expectations, progression paths, technical standards, and leadership practices. • Create the presales operating system: Define how SA engages across the funnel, including technical qualification, discovery, POV/POC structure, success criteria, activity tracking, technical win/loss, forecast inputs, and capacity planning. • Partner deeply with Sales: Operate as a true partner to Sales leadership. Improve technical win rates, influence deal strategy, inspect opportunity health, drive mutual action plans, and ensure SA effort is focused on the highest-impact work. • Build field engineering and demo leverage: Create standardized but flexible executive and practitioner demos, technical validation assets, objection handling, reference architectures, and reusable proof patterns that help the field move faster with more consistency. • Drive technical and architectural fluency: Ensure the SA team can explain Temporal clearly, reason about distributed systems and production tradeoffs, and guide customers through architectural decisions, including emerging AI and agentic workflow patterns. • Own product and market feedback loops: Build a structured system for converting field insights into product, engineering, marketing, and DevRel signal. Separate anecdotes from patterns and tie feedback to customer impact and business impact. • Lead external thought leadership: Represent Temporal with customers, at conferences, in workshops, and in executive/practitioner conversations. Translate complex technology into compelling stories about reliability, durable execution, AI transformation, and developer productivity. • Build a high-ownership culture: Set a high bar for accountability, learning, collaboration, customer trust, and measurable impact. Make the organization a talent magnet for technical sellers who want to do career-defining work. • 12+ years of professional experience in technical customer-facing roles such as Solutions Architecture, Sales Engineering, Field CTO, Deployed Engineering, Customer Engineering, platform engineering, or similar. • 5+ years leading and scaling technical presales or customer-facing engineering teams, ideally with managers, multiple segments, or a global footprint. • Proven experience building presales operating frameworks: technical qualification, POV/POC methodology, technical win rate measurement, activity tracking, demo programs, capacity planning, and field operating cadence. • Strong partnership with Sales leadership and a track record influencing revenue outcomes, deal strategy, conversion rates, pipeline generation, and expansion in a technical B2B environment. • Technical credibility with developers, architects, engineering leaders, and executives. Experience with developer tools, cloud infrastructure, distributed systems, data platforms, AI platforms, or similar technical products is strongly preferred. • Exceptional communication and technical storytelling skills. Able to flex from deep practitioner conversations to concise executive narratives and conference-stage messaging. • Experience attracting, hiring, motivating, and retaining high-caliber technical talent. Clear philosophy on career progression, performance management, coaching, compensation/motivation, and leadership development. • Strong cross-functional influence with Product, Engineering, Marketing, Developer Relations, Developer Success, Customer Success, and Support. • A builder mindset in ambiguous environments: you create clarity through execution, iterate quickly, and own the outcome even when the system is incomplete. • Curiosity and willingness to become deep on Temporal, including where it fits, how developers use it, how customers evaluate it, and how it supports reliable AI and distributed systems patterns.
Benefits
• Temporal has a strong technical field motion today, but the next phase requires more scale, consistency, measurement, and repeatability. • The SA organization must move from heroics to a durable operating model without losing the technical depth that earns trust with developers and engineering leaders. • Customers need clear guidance on where Temporal fits, how to evaluate it, how to prove value quickly, and how to expand from initial use cases to broader production adoption. • The market needs clear thought leadership on durable execution, AI orchestration, and how to build reliable systems when agents, humans, services, and long-running workflows interact. • The estimated pay range for this role is $360,000- $400,000. • This is a base salary and variable role with a 70/30 split. • Additionally, this role is eligible to participate in Temporal's equity plan.
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