Grafana Labs - Sales Operations Manager | United States | Remote
Requirements
• Previous experience in open source • Experience with data visualization tools like Tableau or Looker. Grafana visualization as a plus
Responsibilities
• Improve and maintain core models of our account base as it relates to consumption growth across the GTM organization. • Partner with the larger Revenue Operations and Compensation team to manage monthly compensation updates and drive improvements in existing processes. • Conduct deep-dive analyses on our customer product engagement to drive decisions around our product investment, GTM segmentation, and territory planning decisions. • Work within Google BigQuery (SQL) to extract large datasets for reporting. Influence data orchestration between BigQuery, Google Sheets, and compensation tools to streamline calculations and execution of compensation. • Manage exceptions directly with Sales. • Independently execute ad-hoc reporting requests, delivering actionable insights • What Makes You a Great Fit: • 4+ years of experience in strategy and operations, consulting, business analytics, or compensation. • Comfort working with large datasets and ambiguous problems, with the ability to distill key takeaways. • Strong problem-solving skills – able to translate business challenges into structured models and insights. • Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis. • Ability to work independently and drive analysis with minimal guidance. • Expert-level Excel or Google Sheets modeling skills, including advanced formulas, pivot tables, and data visualization. • Proficiency in SQL and data orchestration between BigQuery and GTM tools • Experience with Salesforce reporting, dashboards, validation rules, and flows. • Experience with compensation tools like Xactly, Apttus, or CaptivateIQ
Benefits
• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • 100% Remote, Global Culture - • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Scaling Organization • Transparent Communication – Expect open decision-making and regular company-wide updates. • Transparent Communication • Innovation-Driven – Autonomy and support to ship great work and try new things. • Innovation-Driven • Open Source Roots – Built on community-driven values that shape how we work. • Open Source Roots • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Career Growth Pathways • Approachable Leadership – Transparent execs who are involved, visible, and human. • Approachable Leadership • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • Passionate People • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • In-Person onboarding • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. • Balance is Key
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