OKX - VIP Relationship Manager, CIS (Russian Speaking)

• Serve as a key point of contact for a portfolio of actively trading VIP clients, supporting their day-to-day needs and inquiries. • Proactively identify and prospect new VIP-tier clients through outreach, events, and referrals — owning the full sales cycle from lead to onboarding. • Build and maintain strong client relationships through consistent communication, understanding client goals, and delivering tailored solutions. • Guide clients through OKX's product suite, VIP tier structure, fee benefits, and platform updates. • Drive VIP upgrades and upsell relevant product configurations to grow revenue from your client base. • Support revenue targets by identifying growth opportunities within existing accounts and converting new high-value prospects. • Collaborate with Product, Engineering, and Marketing teams to relay client feedback and support platform improvements. • Participate in regional online and offline events, activations, and business development activities. • Monitor competitor activity and market trends, sharing insights to sharpen OKX's VIP value proposition. • Operate in compliance with company guidelines and regulatory requirements. • What We Look For In You • 1–3 years of experience in sales, business development, or account management — ideally in crypto, finance, FX, or a related field. • A genuine hunger to sell: comfortable with outreach, pitching, and closing. • Basic understanding of trading products; familiarity with crypto exchanges or derivatives is a plus. • Strong interpersonal skills — you build trust quickly and communicate clearly. • Organised and able to manage multiple client relationships and tasks simultaneously. • Comfortable with data: can track your pipeline, analyse client activity, and report on performance. • Open to business travel across CIS, MENA, SEA, or other regions as needed. • Fluent in English and native Russian is a must.