Cargomatic - Inside Sales Representative

• Outbound Customer Engagement: Proactively call new prospects and existing customers to identify new freight opportunities, upcoming projects, lane needs, and bid activity. • Outbound Customer Engagement: • Account Growth & Reactivation: Re-engage inactive and underutilized customers, understand what has changed in their business, and identify opportunities to bring volume back to Cargomatic. • Account Growth & Reactivation: • Opportunity Qualification: Gather key shipment details including volume, lanes, equipment, timing, service requirements, and decision-making process to create qualified opportunities for Sales and Pricing. • Opportunity Qualification: • Pipeline Management: Maintain accurate customer activity, follow-ups, and opportunity status in the CRM while consistently progressing prospects through the sales funnel. • Pipeline Management: • Cross-Functional Collaboration: Partner with Sales, Pricing, Customer Success, and Operations to develop solutions, respond quickly to customer needs, and convert opportunities into active business. • Cross-Functional Collaboration: • Performance & Growth: Meet or exceed activity and opportunity-generation goals, while continuously identifying new ways to improve customer engagement, conversion, and revenue growth. • Performance & Growth: • Strong Communication: Excellent verbal and written communication skills with confidence making outbound calls and engaging customers at multiple levels. • Strong Communication: • Sales Mindset: A natural ability to uncover needs, ask effective questions, create urgency, and move conversations toward a clear next step. • Sales Mindset: • Persistence & Initiative: A self-starter who is comfortable with high outbound activity, follow-up, rejection, and consistently working to create new opportunities. • Persistence & Initiative: • Customer Relationship Skills: The ability to build trust quickly and maintain professional relationships with both new prospects and long-standing customers.