lorikeet - Business Development Representative

• Generate qualified pipeline for our AE team across mid-market and enterprise accounts in fintech, healthtech, marketplaces, and delivery • Research target accounts deeply, from ticket volumes, channels, regulatory constraints, how their current support experience actually works - and turn that into a sharp, personal reason to talk • Run multi-threaded outbound across email, phone, and LinkedIn to Heads of Support, CX, and Operations, and the executives above them • Test-drive prospects’ existing support experiences and bring what you find into your outreach (it’s one of the most effective openers we have) • Follow up fast on inbound, events, and campaigns, partnering with Demand Gen so nothing warm goes cold • Build and iterate on your own AI-powered prospecting workflows with Claude Code and our GTM Engineer - research agents, account scoring, personalised messaging at scale • Qualify rigorously and hand off cleanly, so AEs walk into first calls already knowing the account • Feed what you hear from the market back to sales, marketing, and product - objections, competitor mentions, and the problems buyers actually care about • Own your territory and account plans: decide where to focus, build engagement plans for key accounts, and prepare thoroughly before every outreach • Build the BDR function from the ground up: the playbook, what we measure, which plays work, and how we hire and onboard the next BDRs • THE RIGHT CANDIDATE WILL HAVE: • 1-3 years of experience in a BDR/SDR or other customer-facing, target-carrying role, in B2B SaaS • Is a self-starter who doesn’t wait for a playbook: you try things, learn fast from what doesn’t work, and double down on what does • Genuinely likes the craft of outbound: cold calls don’t scare you, and you’d rather send 20 great emails than 200 forgettable ones • Is naturally curious about how businesses run, and enjoys figuring out where the real pain is • Writes clearly and concisely - your messages sound like a person, not a template • Moves fast with tools: you pick up new ones quickly, are already tinkering with AI, and want to go much further (bonus points if you’ve built something for yourself) • Takes feedback well, iterate quickly, and hold yourself accountable to a number • Wants high visibility and a fast path to growth, whether that’s into a closing role, deployment, or something else • Nice to have: exposure to customer support / CX operations, or selling into fintech, healthcare, or other regulated industries.