docebo - Sales Compensation Specialist (8 Month Contract)
Requirements
• 3+ years of experience in commissions, sales compensation, sales operations, or a related finance/operations role. • Hands-on experience administering commissions in Everstage, or equivalent experience with another ICM platform such as CaptivateIQ, Xactly, Spiff, Varicent, or Performio. • Demonstrated experience calculating payouts across multiple commission plans with different performance metrics, quotas, tiers, and accelerators. • Strong proficiency in Excel or Google Sheets, including formulas, pivot tables, lookups, and large-dataset manipulation. • Solid understanding of sales compensation concepts: quotas, attainment, accelerators, draws, clawbacks, true-ups, and crediting rules. • Excellent attention to detail and strong analytical and problem-solving skills. • Strong written and verbal communication skills, with the ability to explain complex calculations clearly to non-technical stakeholders. • Ability to manage competing priorities, meet recurring deadlines, and work independently in a contract capacity. • Direct experience configuring or administering Everstage (plan setup, crediting rules, payee management, dispute workflows). • Experience working with CRM and data sources such as Salesforce, HubSpot, or NetSuite. • Experience supporting commissions in a SaaS or subscription-based business. • Familiarity with SOX controls and audit requirements related to sales compensation. • Bachelor's degree in Finance, Accounting, Business, or a related field. • ENGAGEMENT DETAILS • Contract role with potential for extension based on business needs. • Reports directly to the Sales Compensation Manager • Remote/hybrid arrangement to be confirmed. • OUR HYBRID WORK PHILOSOPHY 🤝 • Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Responsibilities
• Support the Sales Compensation Manager with the monthly, quarterly, and annual commissions cycle, including data validation, calculation, review, and payout processing. • Calculate commissions and incentive payouts across multiple compensation plans with varying performance metrics, quotas, accelerators, and SPIFs. • Administer and maintain commission plans, payees, quotas, and crediting rules within Everstage (or a comparable ICM platform). • Reconcile sales data, bookings, and CRM records against commission statements to ensure accuracy and resolve discrepancies. • Respond to commissions-related inquiries from sales representatives, managers, and internal stakeholders in a timely and professional manner. • Investigate and resolve disputes, adjustments, true-ups, clawbacks, and retroactive changes, documenting outcomes clearly. • Partner with Sales Operations, Finance, HR, and Payroll to ensure timely and accurate payouts. • Assist in the preparation of commission statements, dashboards, and reports for sales leadership and finance. • Identify opportunities to streamline and automate commissions workflows, and support process documentation and SOP updates. • Maintain confidentiality and a high level of accuracy when handling sensitive compensation data. • Support audit, SOX, and internal control requirements related to commissions as needed.
Benefits
• Our Total Rewards Philosophy centers around three core areas to reward and care for our People: • Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. • Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. • Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. • OUR PROMISE TO YOU 😍 • Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. • Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. • Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! • Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! • Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
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