multiplymii - HubSpot & Sales Operations Specialist

Remote - Philippines3w ago

Remote Mid APAC Sales Manager Sales Representative Excel Data Analysis Reporting Team Leadership Training Development

Requirements

• 4+ years of dedicated, hands-on experience administering HubSpot as a primary platform owner, with a background supporting sales operations, marketing operations, CRM management, or data reporting. • Strong working knowledge of HubSpot configuration, properties, contacts, segments, lists, imports, exports, deduplication, workflows, sequences, automation, and reporting across Sales, Marketing, and Content Hubs. • Proven experience configuring lifecycle stages, sales stages, lead statuses, routing, notifications, and lead/Fit scoring. • Demonstrated success building and maintaining dashboards, reports, and performance metrics for sales and marketing stakeholders. • Strong Excel skills for data analysis, including formulas, lookups, pivot tables, and data preparation. • Proven ability to translate business requirements into practical system/process solutions, backed by strong analytical, troubleshooting, and project management skills. • A sales and marketing mindset with strong stakeholder-service skills and a highly collaborative approach to supporting both teams. • Ability to document complex processes clearly, create user guides and SOPs, and provide work samples, case studies, or a redacted portfolio • Official HubSpot certifications. • Hands-on experience with HubSpot's Data and Service Hubs. • Experience integrating HubSpot with other business systems. • Conceptual understanding of developer-level tools (e.g., custom API coding or webhooks) to collaborate effectively with technical teams (coding not required).

Responsibilities

• Serve as the primary administrator and subject matter expert for HubSpot. • Maintain CRM data integrity across contact, company, lead, and deal records. • Configure, maintain, and optimize lifecycle stages, lead routing, sales stages, workflows, sequences, and automation. • Create and maintain detailed dashboards, reports, KPIs, and data views that support sales and marketing decisions. • Partner with marketing, business development, market leadership, and operations teams to improve processes and drive user adoption. • Support lead scoring, segmentation, campaign tracking, pipeline management, and related sales and marketing initiatives. • Train and support users while developing practical documentation, SOPs, and operating standards. • Troubleshoot platform and reporting issues, test changes, and identify opportunities for continuous improvement. • Assist with sales operations processes and reporting, including lead, deal, pipeline, referral, and win/loss reporting.

Benefits

• 100% Remote Work • 13th Month Pay • Healthcare (HMO) • Paid Service Incentive Lead (SIL) • Paid Philippines Holidays • Free Learning and Development Programs • Application Process • We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible. • Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.