Prompt - Chiropractic Business Development Team Lead
Requirements
• 3+ years of BDR, SDR, sales, or relevant business development experience • Previous experience working within the chiropractic industry, chiropractic technology, healthcare SaaS, EMR, or a related healthcare market strongly preferred • 6–12+ months of leadership, mentorship, Team Lead, or people management experience preferred • Demonstrated success meeting or exceeding individual sales or business development goals • Strong understanding of outbound prospecting, qualification, pipeline generation, and sales development fundamentals • Possess a growth mindset and a desire to continually improve as both a salesperson and people leader • Passion for coaching, empowering, and developing team members by identifying individual strengths and areas of opportunity • Comfortable using performance data and KPIs to identify trends, diagnose problems, and drive action • Ability to thrive in an autonomous environment, navigate ambiguity, and proactively take initiative • Ability to effectively delegate tasks and projects while understanding individual strengths and team capacity • Highly proficient written and verbal communication skills • Comfortable navigating challenging conversations and providing direct, constructive feedback • Ability to exercise sound judgment, seek leadership support when appropriate, and return to teammates with thoughtful, solutions-oriented responses • Comfortable leading team meetings, trainings, role plays, and educational sessions • Ability to communicate and collaborate effectively across Sales, Marketing, Product, and other teams • Passion for learning software, technology, healthcare, and the chiropractic market • Ability to balance multiple priorities in a fast-moving environment and put in additional hours when necessary • Proven ability to manage multiple projects, shift priorities quickly, meet deadlines, and maintain professional composure • Comfortable owning your workload while knowing when to escalate or ask leadership for support • Proficient with Word, Excel, PowerPoint, Google Workspace, Slack, and CRM/sales technology • What Success Looks Like • A successful Chiropractic BDR Team Lead doesn't just help the team hit its number. They help build a stronger chiropractic growth engine for Prompt.
Responsibilities
• This role is also an excellent opportunity for someone interested in continuing on a Sales Leadership career track. • Coach and develop Chiropractic BDRs through regular 1:1s, call reviews, role plays, live coaching, and real-time feedback focused on prospecting, discovery, qualification, objection handling, and demo setting. • Drive team performance against daily, weekly, and monthly activity and demo goals, using performance data to identify gaps and create clear action plans to improve results. • Own the day-to-day execution of the Chiropractic BDR motion, ensuring the team remains focused on the highest-value accounts, campaigns, messaging, and opportunities within the chiropractic market. • Develop deep expertise in the chiropractic buyer, including common practice workflows, operational challenges, technology pain points, competitive solutions, and the priorities of chiropractors and chiropractic practice leaders. • Lead by example by maintaining strong personal prospecting habits and demonstrating effective calling, messaging, follow-up, discovery, and objection-handling techniques. • Monitor team metrics and KPIs, including calls, connects, conversations, demos booked, demos arrived, conversion rates, pipeline generated, and quota attainment. • Use data to improve team effectiveness, identifying trends across individual reps, campaigns, lead sources, messaging, and segments and translating those insights into coaching or process changes. • Provide ongoing sales coaching based on individual performance data, call recordings, observed behaviors, and demonstrated skill gaps. • Support onboarding and ramping of new Chiropractic BDRs by facilitating training, role plays, shadowing, systems education, chiropractic market education, and early-stage coaching. • Reinforce sales processes and Rules of Engagement, ensuring BDRs consistently follow Prompt's qualification criteria, CRM requirements, prospecting workflows, and account ownership standards. • Continuously improve our chiropractic messaging and talk tracks by identifying what resonates with chiropractic prospects and helping the team translate Prompt's capabilities into compelling business value. • Identify opportunities for process improvement and communicate market trends, prospect feedback, competitive intelligence, challenges, and recommendations to BDR leadership. • Create accountability within the team by setting clear expectations, following up on commitments, reinforcing high standards, and addressing performance issues early. • Partner closely with Chiropractic AEs to improve qualification, BDR-to-AE handoffs, SAL-to-SQL conversion, account strategy, and overall pipeline quality. • Partner cross-functionally with Marketing, Sales, Product, and other teams to strengthen Prompt's chiropractic go-to-market strategy and ensure market feedback reaches the appropriate stakeholders. • Support chiropractic-specific campaigns and strategic initiatives, including outbound campaigns, conferences and events, new market initiatives, messaging tests, and prospecting pilots. • Help motivate and engage the team by fostering a culture that is positive, competitive, collaborative, accountable, and focused on continuous improvement. • Support performance management by documenting coaching, identifying recurring performance gaps, and partnering with BDR leadership on development plans when appropriate. • Stay current on Prompt's product, the chiropractic market, and the competitive landscape, ensuring the team can confidently articulate why Prompt is uniquely positioned to help chiropractic practices operate more efficiently and grow. • Serve as the first point of contact for day-to-day Chiropractic BDR questions, helping reps troubleshoot accounts, prospecting strategies, qualification questions, workflows, and challenging conversations. • Contribute to hiring and interviewing by participating in candidate interviews and helping identify high-potential BDR talent. • Bring the voice of the chiropractic market back to leadership, identifying recurring prospect needs, objections, competitive themes, and emerging opportunities that can help shape Prompt's broader chiropractic strategy. • Chiropractic BDRs consistently achieve or exceed performance expectations. • Reps demonstrate measurable improvement in prospecting, discovery, qualification, and live conversation skills. • New BDRs ramp quickly and effectively. • Chiropractic pipeline grows in both volume and quality. • BDR-to-AE handoffs and downstream conversion continue to improve. • The team develops stronger chiropractic-specific messaging and market expertise. • Leadership has greater visibility into what's working, what's not, and where new opportunities exist within the chiropractic market. • The Chiropractic BDR team operates with a high level of accountability, energy, collaboration, and ownership.
Benefits
• BIG Challenges: At Prompt, we are solving complex and unique problems that have plagued healthcare practices for decades. • Talented People: Prompt didn't happen by chance. It's a team of incredibly talented and proven individuals who joined forces to build exceptional software for rehab and chiropractic practices. • Healthy Approach: This isn't an investment bank. We work long hours when needed, but at Prompt you own your workload, and the organization values smart work over simply working more hours. • Positive Impact: Prompt helps practices operate more efficiently, grow their businesses, and deliver better patient care. We're helping modernize an industry that has historically relied on fragmented, manual, and outdated technology. • Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower • Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don't hesitate to inquire with our team.
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