Phoenix Ecommerce Technologies - Chief Revenue Officer
Requirements
• 12+ years of progressive commercial leadership experience across high-growth B2B SaaS, ecommerce, fintech, or payments companies. • Experience owning a company-wide revenue number as a CRO, VP of Revenue, General Manager, or equivalent executive leader. • Demonstrated success building and scaling GTM organizations across Sales, Marketing, Partnerships, and Revenue Operations. • Experience designing GTM strategy, pricing, segmentation, forecasting, and commercial operating cadence. • Proven track record scaling early-stage or growth-stage startups through periods of rapid revenue growth. • Strong understanding of ecommerce, payments, merchant operations, subscriptions, checkout optimization, or adjacent commerce infrastructure. • Experience partnering cross-functionally with Product and Engineering to influence roadmap and bring new products or markets to life. • Strong executive communication skills with experience working alongside founders, executive teams, and boards. • High ownership mindset with the ability to operate effectively in ambiguous, fast-moving environments. • Founder or early executive at a high-growth startup. • Experience scaling revenue from Series A/B through later-stage growth. • Experience expanding into new customer segments or launching new product lines. • Deep relationships across the ecommerce, payments, or commerce technology ecosystem. • Experience building AI-enabled or AI-native GTM organizations. • Background in high-growth ecommerce, merchant infrastructure, payment processing, checkout, subscriptions, or creator economy platforms. • Passion for building organizations, developing leaders, and creating repeatable systems that scale. • Leadership Traits We Value • Strong recruiting and talent development capabilities • Product judgment • Calm under pressure • Builder mentality • These are the values that guide how we operate: • All In to Win — Operate with urgency, intensity, and a relentless bar for excellence. • A Players Only — Only hire, develop, and keep A players. Protect talent density. • Merchant First — Merchants are why we exist. Every decision measured by merchant impact. • Entrepreneurial Spirit — Move like a Day One company. Fast, scrappy, hungry. Everyone owns. • Execution Over Ego — Best ideas win regardless of source. Status and titles do not matter. • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Responsibilities
• Revenue growth across existing and new markets • GTM strategy and commercial execution • Marketing, Sales, Partnerships, and Revenue Operations • Expansion into adjacent merchant segments • Commercial forecasting, operating cadence, and organizational design • This is not a traditional sales leadership role. This is company-building. • You will partner directly with the Founder & CEO, President, and executive team to shape how Phoenix wins in one of the fastest-growing segments of ecommerce. You'll influence product strategy, pricing, partnerships, and organizational design while building the commercial infrastructure required to scale from a high-growth Series A company into the category leader for AI-native commerce. • This role sits at the intersection of product, payments, AI, and go-to-market—defining how Phoenix acquires merchants, expands into new markets, and builds a commercial organization capable of scaling a generational company. • What You'll Own • Build the Revenue Engine • Design and scale a world-class go-to-market organization spanning Marketing, Sales, Partnerships, and Revenue Operations. Establish the people, processes, and operating cadence required to deliver predictable, repeatable revenue growth while maintaining a high-performance culture. • Define GTM Strategy • Own Phoenix's commercial strategy across existing and emerging markets. Develop segmentation, positioning, pricing, packaging, and go-to-market motions that accelerate merchant acquisition, expansion, and long-term customer value. • Lead Commercial Execution • Own company revenue performance, including pipeline health, forecasting, conversion, customer retention, and expansion. Build a data-driven operating system that enables accurate forecasting, rapid decision-making, and continuous optimization. • Expand Into New Markets • Identify and validate adjacent merchant segments, develop expansion strategies, and launch new commercial motions. Partner closely with Product to ensure roadmap investments align with customer demand and market opportunity. • Build Strategic Partnerships • Develop and execute Phoenix's partnership strategy across technology partners, payment providers, agencies, and channel relationships. Build scalable partnership programs that accelerate customer acquisition and strengthen the company's competitive position. • Drive Cross-Functional Growth • Partner closely with Product, Engineering, AI, Payments, Finance, and Customer Success to align commercial strategy with product development and operational execution. Translate merchant feedback and market insights into company priorities that improve revenue, retention, and long-term growth.
Benefits
• This is a rare opportunity for a technical leader to step into a company with proven revenue, product-market fit, an established team, and a large market opportunity. • Three things make this an inflection point: • Product-market fit is established. Demand continues to grow, merchant adoption is accelerating, and Phoenix is outperforming expectations. • There is an opportunity to define a category. While many companies are building AI tools for commerce, few are focused on helping sophisticated DTC operators automate revenue-generating decisions at scale. • Our customers are AI-ready. They adopt technology quickly when it drives measurable business outcomes, creating an ideal environment for agentic products.
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