Mattermost - Commercial Account Manager (UK)
Requirements
• 2–5+ years of experience in sales, account management, renewal management, or commercial closing roles • Demonstrated ability to manage multiple sales cycles in parallel • Strong discovery, communication, and deal execution skills • Experience using CRM systems (Salesforce preferred) • Preferred • Experience selling into regulated environments • Exposure to commercial procurement processes • SaaS or enterprise technology sales experience • Mattermost takes a market-based approach to pay and pay may vary depending on your location. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. • Mattermost is an EEO Employer, we are a remote-first, open-source company. • We are continually working to expand our hiring in more countries and regions, ensuring compliance with local laws and regulations, which takes time. • Mattermost values your unique perspective—we welcome all applicants. We encourage individuals from all backgrounds to apply and are committed to assessing candidates based on their skills and qualifications. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. • If you require accommodations during the interview process, please let us know—we’re happy to assist.
Responsibilities
• Inbound Net New Sales • Own and execute inbound-led net-new opportunities • Qualify and close small to mid-sized deals for customers not aligned to strategic AE territories • Run discovery, qualification, objection handling, and closing motions independently • Expansion Ownership • Lead expansions within existing accounts when scope and complexity allow • Identify upsell and cross-sell opportunities through customer engagement and usage insights • Partner with AEs on expansions that become larger, more strategic, or more complex • Manage inbound expansion requests from existing customers (e.g., incremental license additions) • Renewal Management (Value-Driven) • Own renewals requiring active customer engagement, risk mitigation, or expansion discovery • Collaborate cross-functionally to ensure smooth, on-time renewals • Serve as a trusted advisor by helping customers realize the value of Mattermost and building business cases to support renewals • Sales & Ecosystem Exposure • Gain hands-on experience with the full buying cycle and commercial procurement considerations • Territory Enablement & Hygiene • Act as a capacity multiplier for Account Executives • Maintain strong CRM hygiene, forecasting accuracy, and deal documentation • Own renewal and expansion records for assigned accounts, as well as net-new sales records within your scope
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT