hims-and-hers - VP, Strategic Operations (UK & EU)
Requirements
• 15+ years of experience in operations, strategy, international expansion, or another complex operating environment, including significant leadership experience. • Experience in a regulated operating environment. Pharmacy, healthcare, digital health, or diagnostics is strongly preferred. • A track record of building something new from the ground up, whether that's a market, category, facility, partnership, product, or operational capability. • Experience operating across the UK and/or Europe and navigating differences in regulation, infrastructure, partners, and ways of working across markets. • Strong business and operational judgment, with the ability to understand complex problems, identify the decisions that matter, and bring a clear point of view. • The ability to move between strategy and execution, from designing an operating model to getting into the details required to make it work. • Strong cross-functional leadership skills and a track record of driving outcomes across teams you don't directly manage. • Experience building and managing complex external partnerships. • A track record of creating structure in ambiguous, fast-moving environments without adding unnecessary bureaucracy. • Experience building and leading high-performing teams. • German, French, and/or Spanish language skills are a plus. • Ability to travel up to 30%, including across the UK, Europe, and the United States. • Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. • Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. • To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement https://www.hims.com/global-candidate-privacy-statement.
Responsibilities
• Lead the Strategic Operations function across the UK and Europe, building the operational capabilities required to support new markets, categories, partnerships, and other growth initiatives. • Take new operational capabilities from feasibility through design, build, launch, and stabilization. • Develop launch and operational strategies based on business growth priorities, and translate them into executable operating plans across pharmacy, fulfillment, diagnostics, manufacturing, supply chain, and other operational capabilities. • Determine where we can leverage Hims & Hers' global operating model and where local regulations, infrastructure, partners, or customer needs require a different approach. • Partner with International leadership to assess the operational feasibility, complexity, investment, and sequencing of new growth opportunities. • Lead cross-functional execution across Operations, Product, Technology, Legal, Regulatory, Quality, Clinical, and other teams, driving decisions and creating clear ownership along the way. • Own the operational relationships with strategic third-party pharmacies, labs, providers, and other partners across the UK and Europe. • Evaluate build, buy, and partner decisions and stand up the right operating solutions for each opportunity. • Transition mature, owned operations to the appropriate functional or in-market operator once they are stable, while retaining ownership of strategic third-party operating partnerships. • Build repeatable approaches that allow us to launch and scale new markets, capabilities, and partnerships faster over time. • Build and lead a high-performing Strategic Operations team as our business across the UK and Europe continues to grow.
Benefits
• £170K – £190K • Offers Equity • The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant. • Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. • This job has application limits • To ensure that we can give proper consideration to everyone who's excited about joining Hims & Hers, we ask that you please only apply to a specific role once within a 60-day period. If you weren’t selected this time, you are welcome to check back and reapply after 60 days. • We truly appreciate your interest in Hims & Hers and look forward to staying connected! • Autofill from resume • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Candidate Information • LinkedIn Profile URL • If you don't have a LinkedIn profile, please write NA • or drag and drop here • Have you previously worked for hims & hers as an employee or contractor/consultant? • This includes any subsidiary companies, including but not limited to Apostrophe or Honest Health. • Recruiting Privacy Policy • Submit Application • Hims & Hers may use Artificial Intelligence with this application. Learn more.
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