Later - VP, Revenue Operations
Requirements
• 10+ years of progressive experience in revenue operations, sales operations, or business operations at a SaaS, marketplace, or technology company • 5+ years leading operations functions at the senior manager, director, or VP level, including experience managing other managers and directors (manager-of-managers scope) • Prior experience as a VP or senior-most operations leader at a high-growth technology company, or clear readiness to step into that level of responsibility • Deep expertise across the full RevOps stack: pipeline management, forecasting, territory design, lead routing, renewal operations, and marketing operations • Experience in revenue enablement: building or overseeing the programs, content, and operational support that make go-to-market teams effective • Proven experience evaluating, implementing, and rationalizing technology platforms. You've made hard calls about what to consolidate, migrate, or retire • Hands-on proficiency with Salesforce at an advanced level; experience with HubSpot, marketing automation, and sales engagement platforms • Demonstrated use of AI tools in your operational work: concrete examples of building workflows, automations, or analyses using AI (Claude, ChatGPT, agent frameworks, or equivalent), beyond theoretical interest • Strong financial acumen. Comfortable with bookings forecasting, ARR/MRR modeling, and unit economics • Experience operating across multiple segments (enterprise, mid-market, SMB/growth) and multiple GTM motions • Executive presence and exceptional stakeholder management across C-suite, board, sales, marketing, and services teams • A bias for action and comfort with ambiguity in a high-growth, fast-evolving environment • Experience in influencer marketing, creator economy, marketplace, or affiliate/performance marketing • Familiarity with creator-side operations (HubSpot, creator lifecycle management, GMV attribution) • Track record of building or scaling a Dev & Integrations or systems team within an operations function • Experience with AI automation platforms (Gumloop, Zapier AI, or equivalent) and building agent-assisted operational workflows • Background operating in a PE-backed or pre-IPO environment with board-level reporting expectations • Experience with data enrichment and prospecting tools (Clay, ZoomInfo, or equivalent) • How you work: • How you work: • Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. • Driven by Impact: • Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. • Strategic & Customer-Centric: • Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status quo with a mindset of improvement. • Curious & Growth-Oriented: • Collaborative & Resilient: You thrive in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high. • Collaborative & Resilient: • Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. • Accountable & Honest: • Emotionally Intelligent: You build trust through empathy and collaboration, foster inclusion, and inspire others with grit, optimism, and integrity. • Emotionally Intelligent:
Responsibilities
• Run Revenue Operations • Be accountable for the end-to-end operational infrastructure across Sales Ops, Marketing Ops, Customer Ops, Creator Ops, Enablement, and Dev & Integrations, leading the team that delivers • Own outcomes for pipeline mechanics, forecasting, territory design and assignment, lead routing, and deal operations across enterprise, mid-market, and growth segments • Drive accountability for renewal and expansion operations across the client lifecycle, partnering closely with Client Services and Creator Success • Establish and maintain the operational cadence (weekly performance reviews, monthly business reviews, quarterly planning cycles) with rigor and consistency • Serve as the senior operational partner to the CRO, CMO, CFO, and cross-functional leadership on go-to-market execution • Own revenue enablement strategy, ensuring sellers and go-to-market teams have the tools, content, training, and operational support to perform at their best • Represent revenue operations at the executive table and in board-level operational narrative • Transform How We Operate • Be accountable for the tech stack (Salesforce, HubSpot, Clay, ChiliPiper, Nooks, Chorus, and more). • Evaluate what's working, what's redundant, and what needs to changeDrive system consolidation, migration, and implementation projects that improve data quality, reduce operational friction, and unlock new capabilities • Champion the redesign of processes that have scaled past their original design, from lead-to-opportunity handoffs through campaign operations workflows • Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports • Partner with the Director of Enterprise Data to ensure operational systems feed clean, structured data into the business intelligence and AI infrastructure layers • Develop and own a forward-looking operations roadmap that aligns to company OKRs and the broader AI transformation strategy • Lead the Team • Manage and develop three direct reports: a Principal RevOps Manager, a Director of Creator Operations, and a Head of Sales Enablement, each with established teams and domain expertise • Own the operating model for revenue operations, including org design, hiring roadmap, and how the function evolves as the business scales • Set clear priorities across six sub-functions running concurrent workstreams in a fast-moving environment • Build a culture of operational excellence, intellectual curiosity, and continuous improvement • Set strategic direction while staying close enough to the work to unblock problems, pressure-test decisions, and maintain credibility with your team
Benefits
• We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors. • Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only. • To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. • Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. • $190,000–$220,000 USD • Co-op team members, independent contractors, and freelancers are not eligible for company benefits. • #LI-Hybrid #LI-Remote • Where we work: • Where we work: • We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. • Diversity, inclusion, and accessibility: • At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change. • inclusion-first mindset at every level • building teams for culture add rather than culture fit
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