Bybit - Employee Experience Director
Requirements
• 12+ years in People, employee experience, workplace, or internal communications, with 5+ years leading teams. • Proven ownership of at least two of: multi-country workplace or office operations, employee engagement, internal communications, or large-scale internal events. • Experience managing an intranet or other internal communications platforms, including content governance. • Experience in a high-growth, global company with employees in multiple countries. • Strong analytical skills: comfortable turning survey, occupancy, and channel data into decisions. • Excellent writing and editorial judgment, including drafting for senior executives. • Track record of managing budgets and vendors. • Fluent English. • Preferred • Experience in fintech, crypto, financial services, or another regulated industry. • Experience working in the Gulf region and across Asia and Europe. • Hands-on use of AI and automation to improve employee services. • Familiarity with HRIS, engagement, and communications platforms (e.g., Workday, Culture Amp, Lark, Slack). • Arabic or Mandarin is a plus. • How you lead • Builder. You create programs from a blank page and scale them as the company grows. • Builder. • Data-driven. You measure what matters and use it to decide where to invest. • Data-driven. • Executive presence. You earn the trust of the CEO and senior leaders and can push back with care. • Executive presence. • Global mindset. You design for many cultures, languages, and time zones, not one headquarters. • Global mindset. • Bias for action. You move fast, test ideas, and learn from what doesn't work. • Bias for action. • Integrity. You handle sensitive information and messages with discretion and judgment. • Integrity. • Why Join UsAt Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:- Study Growth Fund: We support your professional development and continuous learning.- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Responsibilities
• Employee engagement • Design and run the employee listening strategy: engagement surveys, pulse checks, lifecycle surveys, and exit insights. • Turn results into action plans with leaders, and track progress so employees see their feedback lead to change. • Shape the employee journey from onboarding to exit, removing friction at key moments. • Lead recognition programs and culture initiatives that reinforce Bybit's values. • Build community and belonging programs, including employee networks and wellbeing initiatives. • Internal events • Own the internal events calendar: all-hands, town halls, leadership offsites, team celebrations, and company milestones. • Deliver events across locations and formats (in person, hybrid, virtual) with clear goals, budgets, and measures of success. • Ensure events are inclusive and respectful of the cultural and religious diversity of our workforce. • Manage vendors, budgets, and logistics with strong cost discipline. • Internal communications • Build the internal communications strategy and editorial calendar. • Own intranet content management end to end: content strategy, site structure, governance, publishing workflows, and keeping information accurate and current. • Set content standards and train content owners across functions so every team publishes clearly and consistently. • Partner with the CEO, executives, and the CPO on leadership messaging, change communications, and announcements. • Coordinate with Corporate Communications, Legal, and Compliance so sensitive or regulated messages are accurate and consistent. • Measure reach and understanding, and keep improving how information flows across the company. • Innovation • Bring new tools and ideas to the employee experience, including AI-enabled self-service, chat assistants, and automation of routine People processes. • Run small pilots, measure results, and scale what works. • Work with HR Technology and IT to keep the People tech stack simple, connected, and easy to use. • Leadership • Build, lead, and develop a high-performing team across the four areas above. • Own the function's budget and vendor relationships. • Serve as a member of the People Leadership Team and a trusted partner to senior business leaders. • Workplace operations • Lead the global Workplace Operations team that manages Bybit's offices in Dubai (UAE), Malaysia, Hong Kong, and Singapore. • Own office strategy and space planning, including openings, moves, expansions, and fit-outs, in partnership with Finance. • Set consistent workplace standards across all sites: facilities, health and safety, front desk, amenities, and spaces that support diverse needs such as prayer and wellness rooms. • Manage facilities vendors, service contracts, and office budgets with strong cost discipline. • Partner with IT, Security, and Legal on physical security, access, business continuity, and emergency response. • Use occupancy data and employee feedback to design offices people want to work in. • What success looks like in the first 12 months • Consistent workplace standards across all four office locations; office space plan and budget agreed with Finance • Company-wide listening program launched, with action plans owned by every executive • Internal events • Annual events calendar and budget set; flagship all-hands and leadership offsite delivered • Intranet organized with clear content owners and governance; channel strategy and editorial rhythm in place • At least two People experience pilots (e.g., AI self-service) tested and measured • Function fully staffed with clear roles and goals
Benefits
• At Bybit, we are committed to fostering a supportive and enriching work environment. • Study Growth Fund: We support your professional development and continuous learning. • Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. • Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. • Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. • Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
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