Jensen Hughes - Business Development Specialist – Fire Engineering, UK and Ireland
Requirements
• Business English language skills essential - written and verbal • Degree-level qualification preferred, and/or at least two years’ experience in business development, bid coordination, sales support, account support or a similar client-facing role. • Proficient in Microsoft Word, Excel, PowerPoint and Outlook. • Experience with Microsoft Dynamics 365 or another CRM platform preferred. • Experience using public-sector procurement portals, framework opportunity platforms or tender portals to monitor and research opportunities across the UK and Ireland preferred. • Experience in professional services, engineering consultancy, construction, fire engineering, fire safety, building safety, security, risk, property or the wider built environment preferred. • Confident using CRM systems, databases and reporting tools, with the discipline to keep client, opportunity and pipeline information accurate and up to date. • Self-motivated and proactive, with the ability to work independently, prioritise activity and follow through on agreed actions. • Strong coordination and organisational skills, with excellent attention to detail and the ability to manage multiple deadlines. • Able to perform consistently in a busy, client-focused consultancy environment. • Comfortable working both independently and as part of a wider regional team, including colleagues from technical, marketing and operational functions. • Excellent client service, communication and listening skills, with the confidence to engage with technical and commercial stakeholders. • Able to think commercially and creatively, identify practical solutions, and support clear next steps that help convert opportunities into work.
Responsibilities
• Develop business development opportunities across the UK and Ireland by identifying developers, architects, contractors, project managers, asset owners, public bodies, insurers and other relevant client groups. • Follow up on leads, enquiries, bid opportunities and framework opportunities in a timely and professional manner. • Provide clear and practical explanations of our fire engineering, fire safety, building safety and related risk services, and the value they offer to clients. • Work with technical colleagues and marketing to prepare proposals, capability statements, CVs, case studies, qualifications, framework submissions and other client-facing materials. • Communicate with existing and prospective clients through calls, meetings and written correspondence, supporting a professional and consistent client experience. • Respond to client queries, coordinate technical input from fire engineers and subject matter experts, and help ensure responses are accurate, timely and commercially appropriate. • Build and maintain client relationships, support key account activity, assist with service renewals, and identify opportunities to broaden our support across client portfolios. • Support the UK and Ireland Business Development and Operations teams by maintaining a clear view of the opportunity pipeline and helping to progress proposals through to order conversion. • Maintain accurate CRM and sales data for current and prospective clients, opportunities, bids, orders, renewals and relevant market contacts. • Understand client drivers linked to fire safety, compliance, building safety, asset management, due diligence and project delivery, and explain how our services can support their objectives. • Recognise when to involve Operations, technical leads and subject matter experts to shape opportunities, support client discussions and improve bid quality. • Keep up to date with UK and Ireland market trends, sector developments, competitor activity and regulatory drivers affecting fire engineering, fire safety and building safety consultancy. • Support annual growth planning, client development campaigns and service line initiatives for the UK and Ireland sub-region.
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