Customer.io - Outbound Business Development Representative
Requirements
• Strong communication skills and genuine enjoyment connecting with new people • Resilience with rejection and the self-motivation to keep pushing toward targets • Excellent organization and ability to manage multiple priorities with attention to detail • Familiarity with CRM tools like Salesforce or HubSpot • A proven track record in lead generation and outreach • Ability to work independently in a fast-paced, target-driven environment • Preferred: • 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech • Prior outbound sales experience at a SaaS company • Familiarity with sales methodologies and lead generation strategies • Business Proficient Language: French • Willingness to travel for team events (approximately 1-2x per quarter)
Responsibilities
• Research and identify target accounts using various tools and resources, building a robust prospect list • Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs • Qualify leads based on business fit, timing, and readiness to speak with an Account Executive • Schedule high-quality meetings between interested decision-makers and our sales team • Maintain accurate records of prospect interactions and pipeline status in our CRM • Collaborate with marketing to refine outreach strategies and improve lead generation processes • Nurture relationships with prospects who are interested but not yet ready to engage fully • Regularly update your manager and team on outreach activity and progress toward goals
Benefits
• We believe in transparency. Compensation for this role is $65,000 base + $32,095 variable = $97,095 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. • We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave, unlimited PTO • Our Process • No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. • 30-minute video call with a Recruiter • 30-minute video call with the Hiring Manager • Take Home Assignment • 45-minute Assignment Review Call with two Managers • All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. • Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. • Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact [email protected]. • Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
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