Life360 - Manager, Executive Administration
Requirements
• 8+ years as an Executive Assistant supporting a CEO and/or multiple C-suite executives • 3+ years of people management experience leading Executive Assistants or a similar team • Track record of building or improving team processes (playbooks, workflows, standards) that raised quality and consistency • Experience managing EAs across multiple time zones • Experience working for a technology company • Demonstrated judgment and discretion, including handling confidential and sensitive information with integrity • Experience with use of AI tools in your own work, with a clear point of view on where AI output can and can’t be trusted for confidential and executive-facing material • Strong preferences: • Experience scheduling across domestic and international time zones • Expert in Google Suite, Slack, Navan, and Claude. Quick to learn new tools, including AI and other key tools as identified • Experience working for a publicly traded company
Responsibilities
• Lead the team • Manage a team of five Executive Assistants, providing ongoing coaching, feedback, and development through regular 1:1s. • Build and improve team processes, including shared playbooks, escalation paths, and standards for calendar management, travel, meeting prep, and confidentiality. • Build and launch our EA career ladder, including how EA level maps to executive scope, and coach each EA on a path to the next level. • Build an AI-native EA team by setting the standard for how the team uses AI: which tools, for what work, and where human judgment is required. • Define how coverage works for PTO and peak periods, and how internal requests are triaged and assigned. Set decision rights so EAs act independently on routine calls and escalate by exception. • Manage hiring, onboarding, and performance for the team across multiple time zones. • Own the playbook for offsites and events. Keep travel, agenda, budget, and vendor management consistent across the team, while personally planning for your own executives. Travel: 10-20%, including in-person team and leadership gatherings. • Own and drive company-wide processes/platforms, including travel booking platform Navan. • Support your executives • Partner closely with the executives you support to align their time, focus, and energy with top priorities. • Act as a trusted thought partner: offer insight and feedback, help shape plans, synthesize stakeholder input, and connect work to broader organizational goals. • Prepare your executives for meetings with materials, context, and agendas, and track follow-ups, nudging stakeholders as needed to keep things moving. • Build trust-based relationships with internal and external stakeholders, and help shape the leadership rituals and ways of working that keep the executive team connected. • Coordinate international and domestic travel and manage expenses. • Handle sensitive information with professionalism, discretion, and sound judgment.
Benefits
• Medical, dental, vision, life and disability insurance plans (100% paid for employees) • Paid parental leave • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership and Tile trackers • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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