anomali - Revenue Operations Specialist, International (UAE)
Requirements
• 3+ years in sales operations, revenue operations, deal desk or renewals operations at a B2B software company, with real ownership rather than task execution. • Salesforce as a daily operating tool. Reports and dashboards, data loads, territory and ownership administration, opportunity management. You should be the person others ask. • Advanced Excel. SQL is useful and not required. • Quote-to-cash literacy: quote construction, approval routing, order forms, purchase order and booking validation. • Contract literacy sufficient to coordinate: master service agreements, order forms, reseller agreements, security and procurement questionnaires. You do not need to draft them, you need to know what each one is for and what holds it up. • Command of SaaS commercial metrics: ACV, TCV, ARR, bookings against revenue, available to renew, gross and net retention. • Evidence of catching an error in someone else's data before it reached a leadership audience. We will ask for a specific example. • Fluent English. Arabic, a European or an Asian language is an advantage. • Based in and, authorized to work in Dubai; positioned to cover the APAC afternoon, the full META and EMEA working day, and a late-day overlap with US Pacific for handover. The time zone is the point of the role. The schedule will be: 3 days international hours (M/T/Th) 1pm - 9pm GST, and 2 days UAE business hours (W/F) 9am - 5pm GST. • Enterprise security, infrastructure software or another technically complex category. • Public sector procurement in the Gulf or APAC, including tender processes and registration requirements. • Channel-led selling through distributors, resellers and managed service providers. • CPQ, a partner relationship management platform, a customer success platform, or conversation intelligence tooling. • Experience in a company whose revenue operations function was still being built, where the answer was not already written down. • LogisticsOccasional travel within the regions for quarter-end support, team meetings and partner events. • Equal Opportunities Monitoring • It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a protected veteran. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented. • If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position, contact our Recruiting team at [email protected].
Responsibilities
• Deal Desk and Order Management • Construct and revise quotes, route discount and non-standard term approvals, and assemble order packages. • Validate purchase orders and bookings before they are recorded, so the number that reaches the forecast is the number that was sold. • Process reseller and distributor orders and the paperwork that comes with them. • Keep quote-to-cash moving at quarter end, when the queue is longest and the margin for error is smallest. • Handle multi-currency and multi-entity quoting, and managed service provider structures where the paper and the end customer are not the same party. • Renewals Operations • Maintain the rolling renewal book across your regions: what is available to renew, when, at what value, and who owns it. • Renewals Operations
Benefits
• $100,000 - $130,000 USD • Please note that the annual base salary range is a guideline and, for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as, knowledge, skills and experience of the candidate. In addition to base pay, this position is eligible for benefits, and may be eligible for a bonus and/or equity.
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