PerfectServe - Vice President, Commercial Strategy - US Remote
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Requirements
• 10+ years in commercial strategy, go-to-market leadership, or management consulting • Experience in healthcare technology or complex enterprise environments preferred • Proven ability to operate at both executive strategy and field-adjacent levels • Strong experience supporting executive leadership and board preparation • Experience with segmentation, analytics, and commercial modeling • Familiarity with AI tools such as Claude • Exceptional communication and influence skills • Success Metrics • Success Metrics • Clear, adopted commercial strategy across segments and solutions • Improved customer mix aligned to higher-value opportunities • Measurable expansion into non-acute care and priority segments • Increased pipeline quality and expansion revenue • High-quality, executive-ready board materials and narratives • Leadership Profile • Leadership Profile • Thinks like an executive and acts like an owner • Brings clarity and focus to complex decisions • Leads through influence and alignment • Comfortable in ambiguity and able to create structure quickly • Grounded in Being Brilliant at the Basics
Responsibilities
• CRO Partnership and Strategic Leadership • Operate as a strategic extension of the CRO, supporting prioritization and decision making • Provide structured analysis to inform resource allocation and growth investments • Act as a connector across Sales, Marketing, Product, Customer Success, and Strategy • Go-to-Market Strategy (Direction, Not Execution) • Define go-to-market strategy across segments, personas, and solution areas • Establish commercial plays and coverage models at a strategic level • Set direction for positioning, packaging, and pricing in partnership with Product and Marketing • (CMO owns campaign execution, demand generation, and messaging delivery) • Customer and Product Alignment • Provide commercial input into product positioning, packaging, and roadmap priorities • Ensure market and customer insights are reflected in strategic recommendations • (Product and Product Marketing own execution and delivery) • Commercial Analytics and Insights • Partner with RevOps and Finance on segmentation models, cohort analysis, and forecasting • Use data to refine strategy and inform commercial priorities • (RevOps owns systems, reporting infrastructure, and operational analytics) • AI-Enabled Insight Generation • Leverage tools such as Claude to enhance analysis and scenario modeling • Introduce AI-enabled approaches to improve speed and quality of decision making
Benefits
• At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation. • The base salary range begins at $170K USD, final compensation is structured individually based on scope and experience.. The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations. • $170K USD • Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities • PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
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