element451 - Solutions Engineer

Remote - United States3w ago

Remote Mid NA Software Higher Education Solutions Engineer Prospecting Claude Gemini CRM Management SAFe

Requirements

• 4+ years in solutions engineering, pre-sales, or technical consulting (SaaS required, higher-ed tech preferred) • Proven track record delivering demos or POCs that drive engagement and conversion • Strong personality and people skills - this role is about connecting with people first, not technical depth for its own sake • Advanced, hands-on fluency with AI tools, (including Claude and Claude Cowork, ChatGPT and Codex, Gemini, etc…) • Solid understanding of CRM systems, APIs, data integration, and no-code/low-code tools • Exceptional communication and presentation skills, able to simplify complexity and inspire confidence • 3+ years working in or selling into higher education — admissions, recruitment, enrollment marketing, student success, financial aid, or another student-facing function — either at an institution or with a vendor serving the vertical. • Background in higher education, admissions, enrollment, or marketing • Familiarity with automation and AI engagement platforms (ChatGPT, Zapier, Dialogflow, Boomi, Make, Claude, Gemini) • Direct experience at a competitor (Slate, Ellucian, EAB, Anthology, CollegeVine, Halda, TargetX, EnrollmentRX, Salesforce)

Responsibilities

• Build and deliver personalized, story-driven demos aligned to each prospect's goals and institutional challenges • Partner with Account Executives to shape demo strategy that highlights value, differentiation, and real-world outcomes • Translate complex technical capability into clear narratives for non-technical stakeholders • Serve as the face of Element451 in presentations, bringing energy and creativity to every engagement • Scope, configure, and deliver hands-on, time-boxed POCs, including building and training AI agents, prompt workflows, and knowledge bases • Define and track POC success metrics such as conversion rate, cycle time, and engagement • Ensure data security, FERPA compliance, and accessibility standards throughout every engagement • Create reusable demo assets and act as an internal champion for AI fluency

Benefits

• We are the leading AI Workforce Platform built specifically for higher education, helping colleges and universities build stronger relationships with prospective and current students. This is a remote-first role with a home office allowance, 20 days PTO, 10 company holidays, a 4% 401(k) match, and competitive medical, dental, and vision coverage.