360learning - Key Account Manager Mid Market
Requirements
• 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients) • Previous experiences working in the SaaS industry • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness • Active listening skills and a team player mindset • Excellent written and verbal communication skills • Fluent French and excellent English (B2+) proficiency • Enthusiasm for our culture explained here: https://bit.ly/Convexity360L
Responsibilities
• Become a Trello expert and get familiar with our product • Learn to navigate Convexity, our working environment • Meet the different teams at 360Learning • Finalize your onboarding • Take full ownership of your portfolio of customers • Map accounts and define an account growth strategy, prioritize your portfolio (tiering) • Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling • Prepare account reviews with our clients in order to identify areas of development • Conduct presentations and demonstrations of 360Learning • Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date) • Ensure accurate reporting of the activity with your coach to optimize the forecast • Be proactive in order to improve business processes • Write complex business proposals and conduct business negotiations • Close 65-85 K€ of new ARR in your second quarter (depending on start date) • Prepare, anticipate and ensure the renewal of clients’ contracts • Define action plans to generate upsells • Manage the entire business relationship with the clients • Exceed your targets and be on track to reach the yearly target
Benefits
• Compensation: Package includes base salary and a variable component 📈 • Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies. • Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆 • ## The Interview Process • Phone Screen with our Talent Acquisition Manager • Discovery Meeting Interview with our Key Account Manager Mid Market Coach • Case Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEA • Clarification Meeting with our our VP Mid Market EMEA • Culture Fit Meeting with our Chief Sales Officer • ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC
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