Armada - Senior Events Operations Manager

Remote - United States (Remote)$132k - $165k+ Equity3w ago

Remote Senior NA Insurance Payments Account Manager Account Executive Documentation Procurement B2B Budget Forecasting Executive Support

Requirements

• 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment. • Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions. • Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination. • Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams. • Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows. • Clear, proactive communication style and the judgment to know when to solve independently and when to escalate. • Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience. • Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles. • Experience supporting a global event portfolio across the Americas, EMEA, and APAC. • Familiarity with event platforms, project management tools, CRM/marketing automation systems, and lead capture integrations. • Experience producing executive briefing centers, customer advisory boards, sales kickoffs, or large-scale flagship events. • Background in AI, enterprise technology, infrastructure, or energy.

Responsibilities

• Event Planning & Operational Delivery • Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events. • Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans. • Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution. • Support executive and VIP logistics, which may include travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement, ensuring these experiences meet Armada’s bar for polish and precision. • Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience. • Systems, Tools & Portfolio Management • Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards. • Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies. • Create scalable processes that ensure consistency across regions while allowing for local adaptation. • Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows. • Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy. • Budget, Vendor & Risk Management • Own budget tracking, purchase orders, invoices, accruals, reconciliations, and forecasting in partnership with Finance and program owners. • Lead vendor sourcing and management across agencies, venues, production, audiovisual, fabrication, hospitality, transportation, gifting, and staffing. • Support contract negotiations, scopes of work, change orders, payment schedules, insurance, permits, and compliance. • Track inventory, assets, signage, collateral, and shipping logistics to reduce waste and improve reuse. • Maintain risk, safety, and contingency standards for global events, escalating decisions at the right time. • Cross-Functional Partnership & Measurement • Partner with Field Marketing, Corporate Marketing, Sales, Executive Operations, Communications, Product Marketing, People, Finance, Legal, and Procurement to deliver aligned programs. • Collaborate across the entire Events team to ensure operational delivery supports experiential strategy, executive programs, and global consistency. • Run clear planning cadences, document decisions, surface risks early, and ensure stakeholders understand ownership, deadlines, and next steps. • Ensure attendee and engagement data is accurate, timely, and connected to the right systems to support pre-event targeting and post-event follow-up. • Create post-event recaps that capture budget performance, attendance, engagement, operational learnings, and recommendations for continuous improvement.

Benefits

• You’ll build the operational foundation that allows Armada’s experiential portfolio to scale with consistency, efficiency, and excellence. Your work will make every program more predictable, more measurable, and more aligned — giving teams and executives confidence that the details are covered and the experience will deliver. • If you love being the operational force behind exceptional experiences, we’d love to meet you. • For U.S. Based candidates: To ensure fairness and transparency, the starting base salary range for this role for candidates in the U.S. are listed below, varying based on location experience, skills, and qualifications. • In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request). • this role will also be offered equity and subsidized benefits • We use a geographic pay structure based on cost-of-labor markets. • Tier 1 (e.g., SF Bay Area, NYC, Seattle): $131,836 – $164,795 • Tier 1 (e.g., SF Bay Area, NYC, Seattle): • Tier 2 (most U.S. metro areas): $114,640 – $143,300 • Tier 2 (most U.S. metro areas): • Tier 3 (other cities): $108,908 - $136,135 • Tier 3 (other cities): • Final compensation will be determined by experience, scope, and level, and may vary from the posted range. • Competitive base salary and equity • Medical, dental, and vision (subsidized cost) • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA) • Retirement plan options, including 401(k) and Roth 401(k) • Unlimited paid time off (PTO) • 14 paid company holidays per year • $114,640—$143,300 USD • You're a Great Fit if You're • A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge • A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude • Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company • A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda • Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you • Equal Opportunity Statement