synctera - Manager, Revenue Operations
Requirements
• 5+ years of experience in sales operations, revenue operations, or deal/pricing operations • Experience managing CRM and sales systems, with strong attention to data accuracy, process discipline, and usability • Strong comfort with numbers and the ability to work accurately across pricing, deal support, and operational workflows • Experience owning or supporting pricing sheets, quotes, order forms, or similar deal documentation • Strong analytical skills and the ability to pull, organize, and interpret sales data to support business needs • Excellent organizational and project management skills, with the ability to manage multiple priorities and follow through on details • Strong communication and collaboration skills, with the ability to drive updates, maintain accountability, and work effectively across Sales, Finance, and Accounting • Comfort working in a fast-paced, high-growth environment • FinTech, payments, or financial services experience highly preferred • Experience in a Sales or Revenue Operations function that owned pricing sheets, pricing setup, or similar commercial pricing workflows strongly preferred • Background in finance, accounting, banking, or another highly quantitative environment • Comfortable using AI tools such as Glean, Claude, or similar platforms to improve the speed, quality, and scalability of day-to-day operational work • DIVERSITY & INCLUSION
Responsibilities
• Work closely with the Sales, Customer Success, and Finance teams on a daily basis • Own the day-to-day administration and optimization of the sales tech stack and CRM, ensuring systems are accurate, efficient, and well-maintained • Own and maintain pricing sheets for customer deals, ensuring final approved pricing is accurate, documented, and up to date • Enter and maintain final deal pricing in Synctera’s systems and console so billing can be set up and invoiced accurately • Maintain the paper trail and approval history for pricing decisions, serving as the single point of ownership and source of truth for final numbers • Partner closely with Sales, Finance, and Accounting to support revenue-driving initiatives through accurate pricing operations, billing setup, and clean downstream reporting • Own the operational workflow that moves approved deal pricing through documentation, system setup, and billing handoff, ensuring a clear record of final numbers • Maintain strong CRM hygiene and work closely with the Sales team to close data gaps, keep records current, and reinforce consistent process adoption • Build and deliver operational reporting, dashboards, and data pulls that support the Sales team and provide accurate underlying data for forecasting and revenue decision-making • Monitor pipeline health, pricing, and sales activity data to identify trends, improve data quality, and support better decision-making • Support sales planning and execution by preparing materials, dashboards, and content for team meetings, reviews, and operating cadences • Evaluate and help implement new tools and workflow improvements that increase sales efficiency, visibility, and process consistency • Document and refine sales processes so the organization can scale more effectively
Benefits
• US Tier 1$127K – $170K • Offers Equity • US Tier 2$111K – $150K • Offers Equity • CanadaCA$97K – CA$130K • Offers Equity • We use a geo-tier compensation model to ensure fair, market-competitive, and consistent pay across our remote-first team. Our base salary ranges are determined by role, level, and work location, with each geographic area assigned to a tier that reflects local market data and the cost of labor. • How We Define Our Tiers: • US Tier 1: Premium markets, e.g., the San Francisco Bay Area and New York City. • US Tier 1: • US Tier 2: All other United States locations. • US Tier 2: • Canada: All provinces and territories. • Canada: • The base salary ranges displayed for this posting reflect the expected compensation for this role across our geographic tiers, and final compensation will align with the tier associated with your confirmed work location and be discussed transparently during the interview process. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please provide your first and last name. • or drag and drop here • Please note that although all positions at Synctera are remote, candidates must be located and authorized to work in the US or Canada as a precondition of employment. Synctera does not sponsor applicants for work visas. • Not located in the United States or Canada • Yes: I am authorized to work in the US or Canada and do not require employer sponsorship now or in the future • No: I require employer sponsorship for a work visa or permit now or in the future • Less than 2 years • Include how pricing was documented, what systems you updated, how billing was handed off, and how you ensured the final numbers were accurate.
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