nylas - Sr. Sales Engineer, New Business
Requirements
• 3–6 years of experience in Sales Engineering, Solutions Engineering, Solutions Consulting, or Developer Relations at a SaaS, developer tools, API, infrastructure, or platform company. • Proven experience supporting complex software sales cycles and influencing technical buying decisions. • Demonstrated success helping drive six-figure or enterprise software opportunities. • Strong proficiency in at least one backend programming language such as Python, Node.js, Java, Ruby, or similar. • Experience working with REST APIs, webhooks, OAuth, authentication, and modern integration patterns. • Ability to quickly understand customer architectures and recommend practical implementation approaches. • Strong consultative discovery skills with the ability to uncover technical and business requirements. • Excellent written and verbal communication skills, including the ability to engage both technical and executive audiences. • Comfortable operating in a fast-paced, high-growth environment with a high degree of ownership and autonomy. • Passion for developer experience and helping software companies build great products. • Experience with email, calendar, or communications technologies, including Google Workspace, Microsoft Exchange, IMAP, SMTP, or related systems. • Experience selling to engineering, product, platform, or CTO organizations. • Familiarity with CRM platforms such as HubSpot, Salesforce, or similar ecosystems. • Experience at a product-led growth (PLG), API-first, or developer-focused company. • WHAT SUCCESS LOOKS LIKE
Responsibilities
• Own the Technical Sales Process • Partner with Account Executives as the primary technical resource on net-new opportunities from discovery through contract signature. • Develop and execute technical win strategies that identify risks early, build stakeholder alignment, and drive successful evaluation outcomes. • Lead technical discovery sessions to understand prospect architectures, business objectives, integration requirements, and success criteria. • Design and deliver tailored demonstrations, solution architectures, and technical presentations that connect Nylas capabilities to customer needs. • Guide prospects through technical evaluations and proof-of-concept activities, helping them validate business and technical outcomes. • Accelerate Customer Evaluations • Build lightweight proof-of-concept integrations, code samples, and demo environments that help prospects evaluate Nylas effectively. • Provide hands-on technical guidance around APIs, authentication, webhooks, and integration best practices. • Support technical due diligence activities, including security reviews, architecture discussions, and RFP responses. • Create prospect-specific technical resources and documentation when needed to accelerate decision-making. • Influence Product and Go-to-Market Strategy • Act as the voice of the prospect by surfacing product feedback, competitive insights, and technical objections to Product and Engineering teams. • Partner with Product, Engineering, Marketing, Professional Services, and Customer Success to improve evaluation experiences and sales effectiveness. • Contribute reusable demos, integration patterns, technical assets, and enablement materials that scale across the organization. • Help educate internal teams on common technical objections, competitive positioning, and emerging customer requirements. • Independently lead technical discovery and product demonstrations for active sales opportunities. • Build strong partnerships with Account Executives and Business Development Representatives. • Develop a deep understanding of the Nylas platform, architecture, and core use cases. • Contribute at least one reusable demo, proof-of-concept asset, or technical enablement resource. • Become proficient at addressing the most common technical objections encountered during evaluations. • Serve as a trusted technical advisor to prospects, customers, and internal stakeholders. • Consistently contribute to successful evaluations and closed revenue. • Be recognized as a subject matter expert on Nylas architecture, APIs, and integration best practices. • Develop scalable demos, tooling, and technical assets that improve team productivity. • Provide valuable market and customer feedback that influences product strategy and roadmap decisions.
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