Coursera - Account Development Representative
Requirements
• 1.5+ years of experience in B2B sales, business development, or sales development, including at least 1 year of hands-on outbound prospecting. • Experience prospecting into Australia and New Zealand is strongly preferred; experience in other international B2B markets is valuable. • Demonstrated ability to engage new prospects through cold calling, email, and LinkedIn. • Experience researching accounts, identifying decision-makers, and personalising outreach. • Working knowledge of Salesforce or a similar CRM and LinkedIn Sales Navigator. • Familiarity with ZoomInfo, Gong, Nooks, or AI-powered sales tools is an advantage. • Strong written and verbal English communication skills. • A track record of working towards targets, responding to coaching, and improving performance through experimentation. • For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice. • To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
Responsibilities
• Build qualified pipeline through outbound prospecting, primarily across ANZ, while supporting additional markets when required. • Research target accounts, identify decision-makers, and use business priorities and buying signals to personalise outreach. • Execute multichannel campaigns through cold calls, emails, LinkedIn, and structured follow-ups. • Ask thoughtful questions, handle objections, and uncover business challenges to identify qualified opportunities. • Partner with Account Executives to align account priorities, qualification criteria, and pipeline goals. • Provide Account Executives with relevant account research, prospect insights, and meeting context. • Use Salesforce, sales intelligence platforms, conversation intelligence, and AI tools to improve prospecting effectiveness. • Track performance, apply coaching, test new approaches, and improve conversion rates and pipeline contribution.
Benefits
• AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. • Shape what comes next • By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
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