National Life Insurance Company - New Business Case Management Specialist - Mandarin Speaking
Requirements
• You have 2+ years of professional work experience interacting with customers in life insurance and/or annuity field(s) • You are passionate about working for a company with a cause-driven culture • A college degree is not required, but it is preferred; ultimately, we value high quality skills, experience and a winning attitude as much as an earned degree • Must be able to successfully pass a background check that may include fingerprinting • You are detail-oriented and great at multi-tasking in a fast-paced environment • You are an excellent communicator, with empathy and strong listening skills • You are results-oriented, are great with people and not afraid to lead • You are an intuitive problem-solver who thinks critically and creatively to deliver the right solution • You enjoy delighting customers with exceptional service • You exercise sound judgement and independent thinking in decision making, make while balancing the need for collaboration in a team • You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change • You demonstrate a healthy curiosity and passion to continually learn and improve business acumen • You are adaptable and can roll with change that occurs within a rapidly growing company • AI Proficiency Expectations • At National Life Group, we view AI as an enabler of human potential. We use AI to help us work smarter, serve more clients, and keep our promises, while remaining a relationship-driven business where our people are our greatest strength. • All applicants are expected to: • Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work. • Stay curious and open to new AI-enabled ways of working. • Exercise sound judgment by reviewing and validating AI-generated content. • Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life’s AI guiding principles. • Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention and intellectual property.
Benefits
• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life! • Base Pay Range. The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. • Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. • National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. • National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group. • Fortune 1000 status is based on the consolidated financial results of all National Life Group companies. • Site Disclosure and Privacy Policy • National Life Group • 1 National Life Dr • Montpelier, VT 05604
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