gc-ai - Head of Pre-Sales & Solutions
Requirements
• 5+ years managing a Solutions Engineering, Sales Engineering, or Pre-Sales team at a high-growth SaaS company. • Track record of scaling a pre-sales function alongside a rapidly growing sales organization. • Experience designing and operationalizing resource allocation models, triage processes, and team operating rhythms. • Strong cross-functional partnership skills, with demonstrated ability to build trust and operating cadence with Sales leadership and AEs. • Excellent communication and coaching ability, with a hands-on approach to developing talent at multiple experience levels. • Experience selling to or supporting legal, compliance, or GRC buyers. • Background in AI, legal tech, or workflow automation products. • Familiarity with enterprise sales cycles involving security reviews, procurement, and multi-stakeholder evaluation. • Experience at a company that scaled from Series A/B through Series C+ growth stages. • We’re building something new in a once-in-a-generation shift in technology and the legal industry, so we move at a relentless pace. We expect urgency, ownership, and good judgment even when things aren’t perfectly clear. If you need structure and consensus to do your best work, this isn’t the right place for you. If you thrive in ambiguity and growth, work with intensity, and want real responsibility, keep reading. We’re excited to meet you. • HOW WE WORK TOGETHER • GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites. If you’re in a location without an office, expect up to 10% travel (and more for customer-facing roles). • Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities, and we will look to our team members to help build that in-person culture. We currently hire across the United States and Canada. • EQUAL OPPORTUNITY EMPLOYMENT
Responsibilities
• Build and scale the GTM Solutions team, including hiring, coaching, and developing Solutions Attorneys and Specialists across enterprise and mid-market segments. • Own the staffing and resource allocation model, maintaining alignment ratios that flex by segment (e.g., Enterprise vs. Strategic AEs) and geographic coverage to match sales team growth. • Design and enforce the deal triage process, implementing a formalized intake SOP so every sales support request is qualified, prioritized, and resourced based on deal size and complexity. • Partner with Sales leadership to align Solutions coverage with pipeline priorities, forecast resource demand, and ensure the team is deployed against the highest-impact opportunities. • Raise the bar on demo quality and technical depth, ensuring Solutions Attorneys deliver tailored demonstrations grounded in prospect-specific legal workflows, not generic feature tours. • Create the feedback loop between Solutions and Sales, briefing reps on technical workflows before meetings and ensuring Solutions receives full prospect context before every call. • Drive team development, assigning junior team members to mid-market deals for hands-on training while deploying senior attorneys on complex enterprise pitches.
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