Transcarent - Senior Manager, Healthcare Sales Operations

• Administer and maintain Salesforce instance, including users, permissions, fields, workflows, and dashboards • Generate weekly reports supporting pipeline generation, deals won / lost, Sales forecasts and a host of one-off requests inbound from cross-functional business units • Build and maintain sales reports, dashboards, and performance metrics. • Serve as primary lead for the Sales Operations team, working closely with the Salesforce engineers to develop new features and functions • Ensure CRM data accuracy, consistency, and completeness at all times (conducting audits and data cleanup) • Provide analytical insight to drive the business to action • What We’re Looking For • The ideal candidate should have 5-7 years of Sales Operations experience, supporting an external go-to-market team • Proven prior history of supporting B2B organizations, ideally in the digital health space • Deep knowledge and experience working in Salesforce – deriving reports, synthesizing data and providing regular and frequent updates to the organization at large • Experience interfacing with AI tools being able to leverage internal products in conjunction with Salesforce and other systems to expedite insight creation and reduce admin burden for Sales team • Comfort working cross-functionally across a multitude of business units, catering to their specific needs and data requirements • Expertise in tools such as Tableau to produce insightful reports, dashboards and live data views • As a remote position, the salary range for this role is: • $100,000—$125,000 USD