motorway - Commercial Director
Requirements
• This role requires a senior commercial leader who combines strategic thinking with operational delivery. You should be comfortable in a fast-moving environment, able to set direction at an executive level and get into the detail with your team when it matters. • Strategy: Ability to set and communicate a clear commercial strategy, translating growth plans and constraints into a prioritised roadmap over multiple horizons • Commercial: Proven experience owning a P&L or major commercial line in a high-growth, technology-led business, ideally a marketplace. • Operations: A track record of running operational teams and improving how they perform as the business grows. • Situational leadership: Experience leading senior specialists, knowing when to step into the detail and when to step back • Judgement: A pragmatic, outcome-driven mindset with strong ownership and high business judgement • Composure: Calm and decisive when operations are under pressure, and focused on fixing root causes afterwards • Influence: Able to align senior stakeholders and cross-functional teams around clear priorities and trade-offs • Communication: Explains complex commercial and operational trade-offs clearly, adjusting the message for audiences from the executive team to front-line colleagues • Location: Based in our London office, with regular time in our Brighton office where our operational teams are based • Transport or payments experience would be useful, but isn't a requirement.
Responsibilities
• This role is responsible for turning Motorway's Dealer Solutions into a scaled, profitable part of the business. You will set clear priorities, make explicit trade-offs and move between strategy and detail as the situation needs. • Strategy & Commercial Leadership • Set the vision, strategy and goals for Transport, Payments and Dealer Finance, with clear priorities across short and long-term horizons • Own the P&L for Dealer Solutions, making explicit trade-offs between growth, margin and customer experience • Build and present investment cases to the executive team and contribute to Motorway's wider strategy • Transport & Fulfilment • Lead the strategy and performance of Motorway's vehicle transport proposition, making sure capacity keeps pace with demand • Build and manage a scalable network of logistics partners, with strong commercial terms and clear performance management • Improve reliability, speed and cost so dealers and sellers get a fast, predictable experience • Own the commercial performance of Motorway's dealer payment products, driving adoption and a smooth, secure payment experience • Partner with Product and Engineering to launch and scale improvements, using phased rollouts and clear success measures • Shape and grow Motorway's dealer finance proposition, including stock funding, working with internal teams and external partners • Develop the commercial model, partnerships and go-to-market approach needed to scale it • Performance & Operating Rhythm • Set clear metrics for each service and a regular operating cadence, using data to find root causes and drive improvement • Make sure operations can absorb growth and seasonal peaks without the customer experience suffering • Leadership & Collaboration • Lead and develop experienced specialist teams, adding commercial framing and clear priorities while giving experts room to lead • Build strong working relationships with Sales, Marketing, Operations, Product and Engineering teams • Manage key partners and suppliers, getting full value from existing relationships and identifying and onboarding new partners as required • Role-model Motorway's values as part of the senior leadership team
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