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Jobs(26,636)/Account Manager Role(767)/SpotMe (5) - Account Director (Europe - Remote)
SpotMe

SpotMe - Account Director (Europe - Remote)

Remote (Europe) - HybridUp to $2.0M3w ago
In OfficeDirectorEMEAFintechPharmaceuticalsAccount ManagerB2BDocumentationAccount ManagementCoachingProcurement

Requirements

• Account leadership: You are above all a true account leader in B2B SaaS or services/consulting - you have managed large accounts ($200K-$2M) in large companies (>500 employees) over time, and you are able to  truly understand the decision-making process and buying centers, and establish and nurture relationships with key people to expand scope and volume. You know what it means to operate a global, large-scale account in a first-class fashion. • Account leadership: • Industry expertise with business orientation: You bring experience selling into or leading accounts in critical industries (pharma, financial services, professional services, or tech), whether at a SaaS company, an agency, or a consultancy, with a track record of working with the most demanding customers. Above all, you have a flair for spotting pain points, helping customers form business cases, and guiding them toward execution. Pharma HCP engagement expertise, with all its nuances (medical, commercial, marketing), is a plus but not a must. • Industry expertise with business orientation: • Autonomy and resourcefulness: You create your own pipeline rather than waiting for deals to arrive, and you'll happily staff a congress booth solo for three days to do it. You make decisions with confidence and don't wait to be told what to do. When you hit a wall, you find a way around it. You're scrappy, creative, and solution-oriented by nature, and you act proactively even when there's no immediate commercial upside. • Autonomy and resourcefulness: • Commercial sharpness: You run numbers quickly, think several steps ahead in negotiations, and understand what truly drives your customers' business. You can build a solid business case that holds up in front of a C-suite or procurement team, and you are comfortable making decisions and forming working hypotheses even when you don't have all the facts. • Commercial sharpness: • Customer and product depth: You want to understand why a customer's organization works the way it does: how decisions get made, where the friction sits, and what sits beneath the stated need. You know the product well enough to handle the hard questions yourself and shape a solution in the room, bringing in specialists when they add something you can't, not as a substitute for knowing the answer. • Customer and product depth: • Coachability at speed: We invest heavily in coaching, and we look for people who welcome it at any stage of their career. You take direct feedback without defensiveness, and what we sharpen with you one day shows up in your next customer conversation. • Coachability at speed: • SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

Responsibilities

• Master our core sales plays: rehearse them, listen to past winning calls, and successfully conduct an expansion mock demo call that convinces the team you can do it alone • Master our sales processes and systems (Salesforce, Google Suite, PowerPoint, Fathom) to be able to manage a sales lifecycle from customer request to contract expansion deals autonomously • Get introduced to all customers in your portfolio and secure face time with 80% of them. • Close your first deal autonomously • Identify 2 expansion levers for each account, with goals and steps documented in Salesforce • Attend your first congress solo, with a pre-event target list, a floor contact log, and 100% follow-up • Complete your account research and planning for every account in your portfolio, including renewal strategy and budget insertion • After the first 6 months, key indicators (usage and logo revenue) are trending up • Have met 100% of your customer portfolio in person at least once and met 1-3 new influential stakeholders per account • Have executed your account plans and achieved an aggregate 20% YoY revenue growth on your portfolio through services and/or software expansion

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