kong - Team Lead, Account Development Representatives

• Hands-on ADR or SDR experience. You know what this job feels like from the inside, not just what it looks like from a deck. • A real coach's instinct. You get energy from making other people better, not just from hitting your own number. • The ability to juggle competing priorities without dropping the ball. Your own quota, coaching newer reps, and process work will all pull on your time in the same week, and you know how to decide what actually matters right now. • Strong time management. This is one we screen for directly, not something we assume comes with experience. • A bias for building. You spot what needs fixing and go build it, rather than working only through a list of tasks someone else handed you. • Analytical rigor. You make calls based on data, not gut feel, and you're comfortable being specific about why a number moved, including when that number is going the wrong way. • A track record of top-tier performance that holds up on both counts: the day-to-day discipline that drives it (activity, sequence execution, pipeline hygiene), and the results that discipline produces, quarter over quarter, not just once. • Real trust with your AE and RD partners, earned through consistency, not just alignment on paper. • Transparency, especially with leadership, especially when something isn't on track. We'd rather hear it early than find out later. • The kind of presence the team actually looks up to, not just reports to. • Comfort in an allbound model with a heavy outbound emphasis. • Self-awareness and a genuine investment in growing as a leader. • Language skills relevant to the UK, Benelux, or Nordics are a bonus, not a requirement. • CULTURE AND VALUES • The EMEA SDR team are weather makers. We don't wait for opportunity, we create it. We're accountable, relentless, and we invest in each other like no other team does. • Relentless. Energy and intention every day. Every challenge is a chance to get stronger. • Character. Good humans first. Integrity, humility, and keeping our word. • Together. No one gets left behind. Differences make us better, not harder to manage. • Truth. Radical honesty. We say the hard things with care. That's how we move fast. • Accountable. We own our results, bias toward action, and don't wait to be told. • Pioneering. We take up space, experiment, and bring creative thinking to every challenge. • In NEMEA specifically, we operate in mature markets. We don't manufacture urgency, we earn entry by knowing the landscape better than the prospect does. We're pipeline gardeners: patient, precise, persistent. • "We don't book meetings. We build pipeline." • This role is a genuine development opportunity. For the right person, it's the foundation of a leadership career at Kong.