Instrumentl - Account Executive
Requirements
• Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand • Provide product and design input on the first-time user experience • Surface insights from customer conversations to improve positioning and pitch • 2-4 years of closing experience in a high-velocity, customer-facing SaaS role (or similar environment) • Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid • Curiosity: you make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution • Grit: you understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey • Excellent written and verbal communication skills • Drive: you want to take control of your own success and build on the processes already in place • Comfortable with tools like G Suite, Zoom, Slack, and CRM platforms • Experience selling into the nonprofit market • Background in fundraising or nonprofit operations
Benefits
• 100% covered health, dental, and vision insurance for employees, 50% for dependents • Generous PTO policy, including parental leave • Company laptop + stipend to set up your home workstation • Company retreats for in-person time with your colleagues • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success. • Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow in your role - you won’t be bored! You’ll be an early member of our small but mighty team, playing a huge part in shaping our culture for the years and teammates to come. • At Instrumentl: • We’re customer-focused. We routinely seek feedback from our customers to improve the Instrumentl experience for everyone. Our first company value is "The customer is the hero" and we mean it. • We love to experiment. We are constantly generating new concepts and iterating to see what works - ideation and experimentation are essential here. "Bend the curve" is another key company value. • We appreciate authenticity. We have a diverse range of life experiences, and we encourage open, clear communication with each other about the things that matter most to us. • We’re approachable and collaborative. Everyone has a voice, and we’re all building Instrumentl together. • We kick it every day with some of the nicest people in the world. No joke, our customers are often on the front lines educating kids, saving endangered species, and restoring watersheds. In helping them take advantage of Instrumentl’s technology, you’re helping them move the world forward. • Ready to apply? • Using the Apply button, please submit your responses to the prompts below: • 1. Why are you interested in Instrumentl & this role? • 2. Please describe your past experience related to this role. We are interested in learning more about your quota (or equivalent) at your most recent sales job, your performance, the customer profiles and contract sizes you’ve worked with in the past, and the highest number of customers you've closed or worked with in a single month. • If this would be your first sales role, please explain why you're interested in making the transition and how your past experience has prepared you for the AE position.
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