Instructure, Inc. - Sr. Revenue Operations Manager
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Requirements
• 5+ years of experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Analytics, or related functions within a SaaS or high-growth technology environment. • Strong analytical and problem-solving capabilities with advanced experience in Salesforce, Excel/Google Sheets, Tableau, etc., and data platforms such as Snowflake. • Proven experience translating complex data into executive-ready insights and strategic recommendations that influence business decisions. • Deep understanding of sales forecasting, territory planning, pipeline management, capacity modeling, quota deployment, and go-to-market operations. • Strong executive presence with the ability to communicate effectively and build credibility with senior leaders and cross-functional stakeholders. • Demonstrated ability to manage ambiguity, prioritize effectively, and execute against multiple concurrent projects with tight timelines. • Experience driving operational process improvements, systems optimization, and scalable reporting frameworks. • Strong business acumen with the ability to connect operational metrics to broader company strategy and revenue outcomes. • Excellent written and verbal communication skills with exceptional attention to detail and organizational discipline. • Self-starter mentality with a proactive, adaptable approach and a track record of thriving in dynamic, high-growth environments. • Ability to balance strategic thinking with hands-on execution and operational rigor. • Get in on all the awesome at Instructure! • We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect: • Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success. • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location. • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs. • Comprehensive wellness programs and mental health support • Learning and development resources, including professional development tools and tuition reimbursement, to support your growth • The technology and tools you need to do your best work • Motivosity employee recognition program • A culture rooted in inclusivity, support, and meaningful connection • We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Responsibilities
• Own and drive sales forecasting, pipeline management, bookings analysis, and performance measurement processes across International regions to ensure alignment against revenue targets and strategic objectives. • Partner directly with regional sales leadership to develop and execute growth strategies, optimize territory coverage, improve pipeline generation, and increase sales productivity. • Lead strategic planning initiatives including territory segmentation, quota setting, capacity modeling, whitespace analysis, and coverage optimization to support scalable growth. • Analyze sales performance trends, pipeline health, conversion metrics, seasonality, and customer behavior to identify risks, opportunities, and actionable recommendations. • Develop executive-level reporting, dashboards, and presentations for senior leadership, QBRs, forecasting reviews, and board-level discussions. • Build data-driven models and business cases using Salesforce, Snowflake, Tableau, Excel, and other data sources to inform operational and strategic decisions. • Identify process gaps and drive automation and operational improvements that increase reporting accuracy, forecasting predictability, and organizational efficiency. • Partner cross-functionally with Finance, Marketing, Customer Success, Deal Desk, and other GTM teams to ensure alignment across planning, reporting, and execution. • Evaluate sales motions, customer journey metrics, and funnel performance to improve pipeline velocity, conversion, retention, and expansion opportunities. • Support and influence compensation planning, incentive alignment, and operational governance initiatives that reinforce company objectives and sales behaviors. • Operate as a trusted advisor and thought partner to leadership by bringing clarity, structure, and actionable insights to complex business challenges. • Manage multiple high-priority initiatives simultaneously in a fast-paced, evolving environment while maintaining strong attention to detail and execution quality.
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