Accredited Labs - Customer Service Representative/Scheduler
Responsibilities
• Establish calibration technician schedules for weekly, monthly, and yearly calibrations.• Contact customers via phones to schedule calibrations.• Identify potential scheduling problems.• Communicate scheduling changes to customers and technicians.• Create job orders for calibration services.• Responsible for the generation of quotes and new service processing.• Processing product sales and basic office administration • Accredited Labs is a trusted provider of accredited calibration services. Our expertise in precision calibration is marked by innovation, quality, and our dedication to customer satisfaction. • We are a network of calibration companies that blends local relationships with the reliability and resources of a national brand. We partner with established regional labs known for their deep community roots and long-standing customer trust and empower them with top-tier infrastructure and ISO/IEC 17025 accreditation. Whether onsite or in-lab, we maintain the personalized service customers depend on and deliver a consistent, compliant experience across every location.
Benefits
• We value our team and are proud to offer a comprehensive benefits package for all full-time employees, including: • Health Insurance – Comprehensive medical coverage to support your well-being • Health Insurance • Dental Insurance – Preventive and restorative care to keep you smiling • Dental Insurance • Vision Insurance – Coverage for eye exams, glasses, and contacts • Vision Insurance • 401(k) with Company Match – Plan for your future with our retirement savings plan and generous employer match • 401(k) with Company Match • Company-Paid Life Insurance – Peace of mind with fully covered life insurance • Company-Paid Life Insurance • Paid Time Off (PTO) – Enjoy a healthy work-life balance with paid time off • Paid Time Off (PTO) • Paid Holidays – Celebrate and recharge with paid company holidays • Paid Holidays • Company-Provided Equipment – All necessary tools and technology supplied to help you succeed in your role • Company-Provided Equipment
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