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Jobs(38,923)/IT Support Specialist Role(65)/Ardent (23) - IT Subject Matter Expert
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Ardent

Ardent - IT Subject Matter Expert

Remote - Americas3d ago
RemoteMidNACybersecurityPublic SectorIT Support SpecialistTeam LeadershipReportingDocumentationGovernance

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field. • Minimum of 10 years of experience in Information Technology environments. • Minimum of 4 years of experience supporting enterprise IT initiatives or enterprise-scale environments. • Experience supporting technical governance, enterprise IT operations, or modernization efforts. • Strong communication and stakeholder coordination skills. • Ability to support complex technical and operational initiatives in a federal environment. • Strong analytical, organizational, and problem-solving abilities. • Experience supporting federal government environments. • Experience supporting IT governance, enterprise architecture, or modernization programs. • Familiarity with enterprise IT infrastructure, cybersecurity, or cloud environments. • Experience developing technical reports, governance documentation, or executive briefings. • Experience collaborating across multidisciplinary technical teams. • Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply. • Ardent

Responsibilities

• Provide subject matter expertise supporting enterprise IT governance and modernization initiatives. • Support technical governance activities, operational planning, and strategic IT initiatives. • Provide recommendations regarding enterprise IT processes, systems, and operational improvements. • Collaborate with stakeholders, technical teams, and leadership to support program objectives. • Support development of technical documentation, reports, and briefings. • Assist with analysis of enterprise IT environments, systems, and operational requirements. • Participate in governance meetings, technical reviews, and planning discussions. • Provide guidance on IT standards, best practices, and operational processes. • Support coordination across technical and business teams to ensure alignment with program goals. • Contribute to continuous improvement and modernization efforts across enterprise IT operations.

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