Everway - Account Executive
Responsibilities
• Own expansion and cross-sell within a defined book of business, identifying opportunities to expand use of existing and new products. • Build relationships across assigned accounts, including senior decision-makers and buying teams. • Move customers from single-product to multi-product contracts where this supports customer value, ARR growth, and retention. • Run independent prospecting within your existing book of business to maintain a healthy pipeline against assigned goals. • Work with SDRs and Marketing to follow agreed processes for qualified leads. • Execute the sales process for upsell and cross-sell opportunities, using MEDDPICC to qualify opportunities rigorously. • Guide opportunities through each stage of the sales funnel, collaborating with Demand Gen, Revenue Operations, Finance, Legal, Customer Success, and other teams as needed. • Forecast accurately based on buyer behaviour and opportunity qualification. • Support a smooth post-sale customer experience by setting delivery teams up for success during the sales process. • Work closely with Customer Success Managers at key touchpoints to support shared customer goals. • Collaborate with Demand Gen on targeted promotions, educational content, and training initiatives aligned with customer needs. • Partner with Renewals and Customer Success teams to align on cross-sell potential and retention strategy. • Support Customer Success Managers and Renewal Operations Executives with renewal efforts for high-value customers where needed. • Attend relevant EdTech events and conferences to strengthen customer relationships and support Everway’s market presence. • Maintain accurate Hubspot records to support forecasting, pipeline health, and deal strategy. • Track progress against monthly, quarterly and annual targets, including pipeline health, opportunity coverage, and customer engagement. • Essential Criteria • Essential Criteria • 2+ years of sales, account management, or customer expansion experience, ideally in SaaS or SaaS EdTech. • A consistent track record of meeting or exceeding sales quotas. • Experience managing upsell, cross-sell, or expansion opportunities within an existing customer base. • Hands-on experience with CRM systems (i.e. Hubspot, Salesforce, etc..) • Able to plan and prioritise effectively across a portfolio of opportunities. • Communicates value clearly to customers and stakeholders. • Experience negotiating and closing commercial opportunities. • Able to travel up to 40% as needed. • Desirable Criteria • Desirable Criteria • Special education, speech-language pathology, or relevant experience working with students with disabilities. • Experience running multi-touch, multi-channel prospecting sequences. • Experience building relationships across multiple stakeholders within school districts or similar customer organisations. • Familiarity with MEDDPICC or a similar sales qualification framework. • Understanding of state educational trends, technology, and educational budget cycles. • A degree or equivalent experience in business or a related field. • Experience using AI-enabled tools to improve sales workflow, account research, forecasting, or customer follow-up.
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