hook - Sales Development Representative Team Lead
Requirements
• 1–2+ years experience in an SDR/BDR or outbound sales role • A consistent track record of strong performance • Someone who enjoys helping others improve and succeed • Strong communication skills and confidence giving feedback • Highly coachable, driven, and eager to grow into leadership • Comfortable leading by example and setting a high standard for execution • Organised, proactive, and able to balance personal performance with team support • Previous people management experience is not required — we’re open to candidates taking their first step into leadership.
Responsibilities
• Coaching & Team Development • Support and coach a pod of SDRs in their day-to-day performance • Run regular 1:1s, call reviews, and role-play sessions • Help reps improve cold calling, messaging, objection handling, and qualification • Lead by example with strong outbound execution and best practices • Create a positive, high-performance team culture built around continuous improvement • Performance & Execution • Help the team hit and exceed outbound activity and pipeline goals • Spot performance gaps early and support reps with clear coaching plans • Maintain high standards across prospecting quality and qualification • Use frameworks like MEDDPICC to improve discovery and qualification consistency • Process & Scale • Partner with the SDR Manager on onboarding and ramping new hires • Contribute ideas that help us scale the SDR function as we grow
Benefits
• Real ownership over how the SDR function operates • Leadership development while staying close to the craft of selling • A supportive, ambitious environment where growth and performance go hand in hand • 💸 Salary - £50,000-£55,000 base + £25,000 - £30,000 (depending on experience) • 🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays • 📈 Generous stock options • 🏥 Private health insurance so you can get the best care you need • 🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food • 📚 Annual learning & development budget for every employee • 🏢 Flexible working - we’ll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street • 💻 The best equipment for everyone to work with • Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best.
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