Deepgram - Head of Communications

Remote - USA1w ago

Remote Director NA Artificial Intelligence Software Head of Customer Success CMO Executive Support Product Marketing B2B

Requirements

• 8+ years in communications, with significant experience leading corporate comms, PR, or executive communications at a technology company and/or agency experience. • A track record of building communications strategy that moved a company's reputation or market position—not just generated coverage—including owning comms for major product launches and company milestones. • The instincts of a new media storyteller: you can sit with researchers, engineers, and product people, pull out the insight that matters, and translate it into a narrative that lands with technical and non-technical audiences alike. • Strong media relationships and judgment—you know which stories are worth pitching, when to be proactive versus reactive, and how to handle high-stakes or sensitive situations. • Comfort as a thought partner to a CEO and executive team, shaping executive voice across talking points, briefings, bylines, keynotes, and social. • Enough fluency in the technical substance to engage credibly on model performance, developer tooling, and enterprise AI deployment. You don't need to be an ML researcher, but curiosity here is non-negotiable. • Comfort with ambiguity and a builder's mindset—you're energized by shaping a function that isn't fully built yet, and can create lightweight structure for launches and cross-functional coordination without adding bureaucracy. • A collaborative style, with experience partnering across brand, product marketing, product, demand gen, and GTM. • Excellent writing and editing, and a high bar for clarity and craft. • In-house experience at a B2B, enterprise software, developer-focused, or AI/ML company. • A point of view on how corporate social channels, thought leadership, and industry presence work together to build credibility and influence in the new media landscape. • Experience in a fast-moving environment where narratives and timelines shift quickly.

Responsibilities

• Own corporate communications strategy in partnership with CEO, CMO, and executive leadership. • Lead communications for product launches, model and product announcements, and company milestones. • Build Deepgram’s research and product credibility by making the company a place people come for technical insight, model progress, useful demos, customer proof, and a thoughtful perspective on where voice AI is going. • Mine stories across research, engineering, product, customers, GTM, and leadership. • Build messaging, narratives, press materials, executive talking points, Q&A, and exec briefings. • Manage proactive and reactive media. • Support executive communications and thought leadership. • Shape how Deepgram uses corporate social channels as part of the comms strategy. • Help Deepgram show up in the industry conversations that matter. • Support major moments, including the fall event. • Partner with brand, product marketing, editorial, and demand gen. • Establish lightweight comms processes for launches and coordination.

Benefits

• You will shape how the company at the center of the voice AI economy shows up in the world. The work you make will be seen by hundreds of thousands of developers and the enterprises building the future of voice. The system you build will outlast any single campaign. If you want your fingerprints on a brand as it steps into a new era, this is the role.