Convene Hospitality Group - Sales Executive- Inbound Sales
Responsibilities
• Responsible for driving revenue for the portfolio through the qualification of all Inbound opportunities and maintaining great client and agency relationships • Provide daily updates in a team format to the Head of Inbound Sales on existing sales opportunities and pipeline • Qualify all Inbound enquiries, and deal professionally and effectively with all enquiries on a daily basis in line with the standard operating procedures • Leads on conversion of all enquiries for 15 or fewer people for Meetings, Training & Events - Processing bookings up to contract and where required, attends site visits and meet & greet opportunities • Ensure enquiries for 15 or more people, upon qualification, are directed to the correct seller or account owner within the business • Support team management, and the wider teams in their reporting by ensuring CRM (inclusive of funnel notes) is updated in line with expectations and provides clear and accurate activities • Develop and maintain strong working relationships with all sales colleagues, both within the group and at the venue/operations level. • Optimize conversion rates for both new and existing business. • Become an expert in and maintain extensive knowledge of all venue locations within the Convene and etc. venues portfolio, including venue capacities, booking guidelines, and pricing. • Ensure 100% accuracy in data entry within the CRM system, in line with group expectations. • Take responsibility for venue/hub admin associated with channel management and booking checks (Finance/Commission, etc.). • Work from a Central office location. • What We Look For: • What We Look For: • Always seeking ways to make a positive impact on the business. • Possesses strong organisational and time management skills to ensure tasks are completed. • Thrives in a constantly evolving environment and never settles for the status quo. • Not afraid to fail and learns from mistakes. • Outstanding communication and presentation skills. • Proven ability to work effectively with cross-functional teams in a fast-paced environment. • Aligns with Convene’s core values of genuine, relentless, integrity, and teamwork (GRIT). • The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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