docebo - International Account Executive (HR SaaS) - 365 Talents
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Requirements
• You have already worked in a KAM position in the HRIS ecosystem for 4-5 years for huge groups and on a BtoB market. • Your unfailing optimism and taste for challenge will be your best allies, • You are responsive and organized, and you are not afraid of interacting with customers, • You are fluent/native in French and English. • Recruitment process • 1 visio interview with Audrey, our HR Manager • 1 fit interview with Mathieu, one of your co-founder and the sales director, • 1 practical test, • 1 referral call & 1 reverse referral call : you can be connected to whoever you choose to have another feedback (for example one of the CSM member). • 🚀 Fast and transparent answer (3 weeks max) • OUR HYBRID WORK PHILOSOPHY 🤝 • Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
Responsibilities
• Establishing a sales and loyalty strategy for each key account customer, • Meeting and getting to know each key contact within our key account customers, • Understanding and analyzing each customer’s needs and responding with a tailored solution, • Building customer loyalty and ensuring customer satisfaction, • Identifying opportunities and levers for developing the solution within the account (up-sell & cross-sell), • Conducting sales negotiations and anticipating each contract renewal, • Contributing to the animation of our customer community through partnerships and events. • As a true leader, you will ensure effective coordination between the Customer Success, Sales & the marketing teams. • Grow each customer account. • Increase the Net New ARR of the portfolio in line with your target plan. • Secure all contract renewals as part of multi-year commitments.
Benefits
• Our Total Rewards Philosophy centers around three core areas to reward and care for our People: • Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. • Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. • Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. • OUR PROMISE TO YOU 😍 • Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. • Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. • Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! • Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! • Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
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