CommerceIQ - Senior Director, Revenue Operations

United States+ Equity3w ago

In Office Director NA Software Executive Director Revenue Accountant Budget Forecasting Customer Relations B2B ARR Salesforce

Requirements

• Experience building revenue and sales operations functions from an early stage • Strong financial and analytical skills, and the ability to run advanced analysis without waiting on someone else to build the model • Comfort evaluating and adopting AI-powered tools in service of GTM efficiency • 8–12+ years of total professional experience, including 6+ years in Enterprise Revenue and/or Sales Operations at high-growth B2B SaaS companies in the $40–100M ARR range • Experience building and leading a small team, with a track record of growing people alongside the function • A demonstrated track record of taking on more scope, level, and responsibility over time • Solid command of GTM systems (Salesforce, HubSpot, and the broader martech/sales stack) and the best practices behind them • Ability to manage complex, ambiguous processes and drive change through them • Data-driven, proactive, detail-oriented, and genuinely curious about root causes • Customer-first instincts and a good ear for what GTM teams actually need • A strategic thinker who also ships — comfortable under tight timelines and competing priorities • Foundational fluency in sales processes and tools • Bachelor’s Degree required; Master’s Degree preferred

Responsibilities

• Lead sales and revenue forecasting, planning, and budgeting processes used within the sales, marketing and customer success organizations • Build strategies, programs, and processes that align GTM efforts across every function • Track short-term and long-term KPIs key to the success of the overall business • Build and lead a small Revenue Operations team, and grow it as the business scales • Develop reporting and analysis on revenue forecasting, pipeline, GTM KPIs, and individual sales performance • Evaluate where AI and automation can improve forecasting, pipeline scoring, and GTM workflows. Lead adoption of these workflows • Spot opportunities to improve GTM process, and build or implement the programs and tools to fix them • Partner with Sales and Marketing leadership to inspect process quality, including handoffs across the funnel, and find opportunities for tighter collaboration • Design sales and Customer Success compensation plans and territory models that align with our KPIs • Own our GTM technology stack: evaluate, implement, and retire tools as needed to keep Revenue Operations sharp • Lead cross-functional GTM initiatives that scale the business • Help Sales and Marketing shape customer outreach methods, handoff processes, and related initiatives • Monitor customer retention, forecast churn, and build mitigation strategies alongside Customer Success • Drive QBRs, Annual Operating Plans, and budget setting • Work directly with senior leaders to improve organizational effectiveness

Benefits

• This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate’s experience, qualifications, and location. • Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to: • Comprehensive medical, vision, and dental coverage • A 401(k)-retirement plan • Short & long-term disability insurance • Paid parental leave • Monthly reimbursements for gym, phone, and internet • 10+ paid company holidays in each calendar year and unlimited PTO • Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!